At Melody Care Aldershot, we believe exceptional care begins with exceptional leadership. As a Field Care Supervisor, you'll play a vital role bridging our office and community teams, fostering seamless communication, and elevating the quality of care we provide. This is more than a supervisory position; it's an opportunity to empower our dedicated care professionals and ensure every client receives compassionate, person-centred support.
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Inspiring Leadership: Mentor, support, and supervise our care team, conducting regular 1-1s and fostering continuous professional development.
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Excellence in Care Delivery: Conduct comprehensive service user assessments, develop and implement personalised care plans, and ensure meticulous risk assessments. You'll lead initial client introductions and facilitate complex care arrangements.
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Quality Assurance & Compliance: Uphold the highest standards of care, ensuring adherence to CQC regulations and company policies. Conduct audits, manage safeguarding concerns, and report findings to the Registered Manager.
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Operational Harmony: Collaborate with the Care Coordinator on rotas, provide essential field-based training, and ensure smooth communication between all stakeholders. You'll also participate in our out-of-hours service on a rota basis.
About The Role
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Previous Senior Carer or Supervisor experience (in the Social Care Sector only).
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Proven track record of people management.
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Up-to-date knowledge and understanding of CQC standards and regulations.
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A focused approach to policies and procedures.
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Previous experience in staff training.
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Ability to lead, supervise, and motivate staff.
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Good standard of general education.
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NVQ, QCF, or RQF Level III or equivalent in Health & Social Care.
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A full, clean UK driving license and use of own car.
The following personal attributes are considered essential to the post:
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Strong communication skills.
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Strong organisational skills.
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Self-reliance and self-motivation.
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Ability to be resourceful and proactive when issues arise.
Required Criteria
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Previous Senior Carer or Supervisor experience (in the Social Care Sector only).
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Proven track record of people management.
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Previous experience in staff training.
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Up-to-date knowledge and understanding of CQC standards and regulations.
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A full, clean UK driving license and use of own car.
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NVQ/QCF/RQF Level 3 in Health & Social Care.
Skills Needed
About The Company
Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.
Company Culture
At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We’re committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.
Company Benefits
At Melody Care, we’re proud to offer a comprehensive benefits package to our team members. Join us and enjoy competitive pay, ongoing professional development, and training opportunities that help you grow in your career. We also provide flexibility to support your work-life balance, ensuring you can thrive both at work and in your personal life. As part of our team, you’ll experience a supportive and inclusive environment where your contributions are valued, and your well-being is a priority.
Vacation, Paid time off, Retirement plan and/or pension, Referral bonus, Competitive salary, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events
Salary
Starting from £26,250.00 per year