Base Location: Stoke Talke with UK Travel
We are currently expanding our maintenance team and are looking for colleagues to help support the upkeep of our hotels.
Overall Job Purpose:
- To complete shower head descaling across the Travelodge estate in line with Health & Safety compliance.
- Working methodically to a pre-planned route to ensure programme deadlines are consistently achieved.
- To observe safe working practices and comply with all health & safety legislation.
- To develop strong working relationships with the hotel operations teams ensuring that the customer is a key focus.
- To report all completed jobs liaising with HM’s and central office.
Responsibilities:
- To work with your Team Leader and other colleagues to ensure that programme deadlines are achieved and that all areas worked in are left clean, dry and tidy as found.
- To ensure all relevant Certificates are completed inline with compliance procedures.
- The Cleaning of Extractor Fan Units.
- Drive and maintain strong relationships with the hotel operations team in line with our values.
- To comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures and H&S responsibility for direct reports. Ensure that PPE is used as required.
- To ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards and KPIs and completion communicated to the central office.
- To be responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner.
- To manage van storage of stock to agreed levels and ensure that you have materials available to complete jobs as quickly and efficiently as possible.
- Ongoing communication about any issues arising.
- May also assist with other Maintenance teams where necessary.
Stakeholders
Internal:
- Maintenance team
- Health & Safety team
- RD’s and DM’s
- Hotel managers, teams and customers
- Support Functions
External:
- 3rd Party partners
- Suppliers
Budget & Staff Management Accountabilities:
- No Management responsibility.
- No budget responsibilities.
Essential:
- Ability to work to tight deadlines.
- Excellent customer service skills.
- High levels of attention to detail.
- Ability to work nationally overnight stays away from home Monday-Friday.
- Drive and determination to continuously improve.
- High levels of customer insight and brand passion.
- Good communication skills, both internally and with suppliers and 3rd parties
- IT and systems literate desirable
- Proven track record of delivery and success.
- Good level of personal impact and confidence.
Desirable:
- Experience of working within a hotel environment would be advantageous.
- Experience within a similar role and a knowledge of Legionella prevention would be an advantage but not critical.
