Are you passionate about outcomes for children and their families?
Here is your chance to be part of our services supporting separated families.
Due to an increase in families we are looking for new Child Contact Centre Workers
Role: Contact Worker
Location: Nottingham
Contract type: Permanent. 8 hours per week, Saturdays only
Closing date: 30 June 2026
About Children’s Links
This is an exciting opportunity to join our team and progress your career with a national charity that have been providing amazing services to children and families since 1993.
Children’s Links is a progressive and innovative national charity that works with children, young people, families, communities and other children’s sector professionals to improve the quality of children’s life experiences and ensure that they can achieve their full potential.
About the Role
The Child Contact Centre Worker role is key in
- Operating child contact centre/s
- Ensuring compliance with policies and procedures
- Providing effective reporting, monitoring, assessment and evaluation
Duties will include:
- Safeguard children, young people and adults - access the organisational policies and also the local safeguarding children arrangements.
- Adhere to all organisational policies, procedures and guidelines – including confidentiality, complaints and lone working
- Support the processing of referrals
- Carry out health and safety checks and risk assessments
- Support the family’s understanding of the process
- Ensure that the child/young person’s safety and wellbeing are paramount at all times
- Communicate and engage with service users
- Facilitate and encourage positive interaction and support the family with the care of the child eg nappy changing or feeding
- Contribute to assessment and write reports as required
- Support any volunteers
- Maintain accurate records of work carried out.
Please familiarise yourself with the full job description by visiting our website www.childrenslinks.org.uk.
In return for your commitment we offer the opportunity to join an open, supportive and tight knit organisation. Our fantastic work stems from our caring, family culture, which is at the heart of everything we do. We are an ambitious, inclusive team where voices are heard.
The successful applicant(s) will be appointed subject to satisfactory references and enhanced DBS check. Online searches may be carried out as part of due diligence checks for shortlisted candidates.
Due to the volume of applicants we will get in touch only if selected for an interview.
“This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.”
Children’s Links recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect, regardless of race, gender, disability, age, sexual orientation, religion or belief. We therefore welcome applications from all sections of the community.
Pay: From £13.76 per hour
Benefits:
- Company events
- Company pension
Experience:
- working with children and families: 1 year (required)
Licence/Certification:
- Level 2 or equivalent in relevant field (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
