Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
We are seeking an experienced Sales & Trade Floor IT Support Engineer to provide high-level technical support within a fast-paced financial services environment. The successful candidate will support front-office users, including traders, sales teams, and senior stakeholders, ensuring maximum uptime and rapid resolution of technical issues.
- Provide advanced desktop and trade floor support for front-office users.
- Troubleshoot hardware, software, networking, and application issues.
- Support trading floor technologies, market data applications, and collaboration tools.
- Manage incidents, service requests, and problem resolution in line with SLAs.
- Perform root cause analysis and participate in major incident management.
- Deliver VIP and executive-level technical support.
- Proven experience in Trade Floor, Front Office, or Financial Services IT Support.
- Strong knowledge of Windows OS, Microsoft 365, and enterprise desktop environments.
- Experience supporting market data and trading-related applications.
- Excellent troubleshooting, communication, and stakeholder management skills.
- Ability to work effectively in high-pressure, business-critical environments.
- Experience with Bloomberg, Reuters Workspace/Eikon, or similar market data platforms.
- Knowledge of Citrix, VDI, networking fundamentals, and collaboration technologies.
- Experience within investment banking or financial services environments.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]
