Wanstor is an award-winning Managed IT Services provider helping ambitious organisations use technology to achieve better business outcomes — securely, efficiently, and at scale. Established in 2002, we deliver end-to-end technology services spanning managed IT support, cloud, infrastructure, networking, security, communications, and AI adoption services.
This is a brilliant opportunity for a Senior Network Engineer who wants more than a traditional MSP engineering role.
You’ll join Wanstor as part of a small, dedicated IT team supporting one of our key customers, spending three days a week on-site at their offices in The Shard. It’s an impressive environment to work in, but more importantly, the role gives you the chance to get genuinely close to the customer, understand their technology estate and have real ownership over how their network evolves.
Rather than moving between customers or simply picking up tickets, you’ll become a trusted technical presence within the customer, taking ownership of complex networking issues, improvements and projects. You’ll work across BAU and project activity, helping to design, implement and improve their network environment while spotting opportunities to make things more resilient, secure and effective.
You’ll still have the backing, expertise and wider technical community of Wanstor behind you, but with the autonomy and ownership that comes from being embedded with a customer.
It’s a great fit for someone who enjoys being hands-on technically but also wants visibility, responsibility and influence — someone comfortable speaking directly with stakeholders, taking a problem away and owning it through to resolution, and playing a leading role in network projects rather than simply being handed individual tasks.
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Own, support and continually improve a Fortinet-led network environment
- Take the technical lead on network projects, from initial requirements and design through to implementation and handover
- Configure, manage and troubleshoot FortiGate firewalls, including policies, VPNs, routing, security profiles and connectivity
- Work across LAN, WAN, Wi-Fi, SD-WAN, switching, routing and firewalling
- Lead complex troubleshooting and resolve network issues that require deeper technical investigation
- Identify weaknesses, risks and opportunities for improvement across the network estate
- Work directly with customer stakeholders, translating technical issues and recommendations into clear, practical advice
- Own technical changes and ensure they're properly planned, tested, documented and communicated
- Produce and maintain network documentation, diagrams, configurations and technical standards
- Support network upgrades, migrations, refreshes and wider infrastructure projects
- Work alongside Wanstor's wider technical teams and third parties where projects cross networking, cloud, security or infrastructure
- Strong hands-on experience with Fortinet technologies, particularly FortiGate firewalls
- Good knowledge of Fortinet security, VPN and SD-WAN capabilities
- Strong understanding of core networking including TCP/IP, DNS, DHCP, VLANs, VPNs, NAT and network security
- Strong routing and switching knowledge
- Experience supporting and troubleshooting LAN, WAN and wireless networks
- Confidence diagnosing complex network and connectivity issues from end to end
- Experience delivering network changes, upgrades, migrations or implementation projects
- Comfortable working directly with customers and senior stakeholders
- Able to take a requirement or problem, work out the best approach and own it through to completion
- Strong documentation skills and an organised approach to change
- Experience within an MSP or customer-facing IT environment would be highly beneficial
Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
Team Spirit: Join a friendly team and engage in various social events organised throughout the year.
Wanstor is an award-winning IT Solutions Company celebrating its 22nd year in business. The company has grown year on year and now has a team of over 240 staff. With IT Support Offices in central London and regional field-based IT Support, we are well placed to meet our customers’ needs for a quick response.
We provide a range of hosted and deployed services for customers small and large. Our hosted solutions include hosted Email (Hosted Exchange), Hosted online back-up, Hosted Desktop, and Hosted Network Monitoring. Wanstor provides a full support service which includes a 24-hour helpdesk, network monitoring and on-site support.
Wanstor’s clients provide a wide variety of fascinating opportunities for motivated technical staff. We employ service-oriented technical experts to work within our service team delivering a variety of hosted and deployed solutions.
We are a growing company with dedicated teams managing networks, storage and colocation. Our customers are some of the biggest brand names in the UK, and our consultants are some of the most skilled networking experts in the country.
As a service-centric organisation, we see people as our best competitive advantage as we strive to provide unsurpassed service to our customers. We expect a lot but at the same time are extremely supportive as we look to help realise each person’s potential in building a successful career with Wanstor.
Core Values
We align ourselves to a core set of values & behaviours:
For those who aren’t afraid to push boundaries and challenge the norm. Always one step ahead, we’re here to ignite innovation and propel businesses forward.
We know that when tech runs flawlessly, everything else follows suit – giving our customers the space to pursue their next bold idea.
We’re driven to stay curious and meet each challenge head-on, crafting future-proof solutions that empower others. We analyse, critique, and execute with precision, knowing excellence lies in the details and true support means always showing up.
Our track record reflects a commitment to real, lasting results that let charities care, cafés pour, and cities grow.
For those who drive forward and make good on every promise, we’re here.
We’ll always tell you what you need to hear, not what you want to hear. Navigating tech can be complicated, but the way forward shouldn’t be.
We keep it real, clear, and helpful, guiding you every step of the way
