Sales Administrator – Donalds Garage Ipswich Ltd.
Who we are
The Donalds Group are a family-run automotive business founded in 1950, operating eight franchised car dealers throughout East Anglia including Mazda, Volvo, Kia and MG. Offering new and used car sales and aftercare, we consider ourselves to be an ambitious and progressive employer, with the belief that our performance is directly related to how we care for our people, staff being our most important asset. With this in mind, we recognise our employees need for personal growth through good management and training, a healthy work-life-balance and fair remuneration.
The role
An exciting opportunity for an experienced Sales Administrator to join our team at our Mazda dealership in Ipswich. This is a great opportunity to advance your career with a well-established dealership that offers long-term growth in a supportive and team-oriented environment.
Key Responsibilities
- Vehicle order processing — Prepare, check, and submit new and used vehicle orders through Mazda systems and dealership platforms.
- Sales documentation — Produce and verify invoices, purchase orders, registration forms, and finance documentation with complete accuracy.
- Stock management — Maintain up‑to‑date vehicle stock records, monitor incoming deliveries.
- System administration — Maintain records in the dealership management system (DMS), Mazda portals, and CRM platforms.
- Banking - Arranging payments and finance settlements, checking bank statements for vehicle transactions.
- Vehicle registration — Complete DVLA registrations, tax applications, and plate ordering.
Skills & Experience Required
- Automotive administration experience or strong admin background in a fast‑paced environment.
- Excellent attention to detail and accuracy.
- Strong organisational and time‑management skills.
- Confident communicator.
- Proficient with DMS/CRM systems (e.g., Kerridge/Keyloop, Pinnacle, or similar).
- Understanding of FCA compliance and DVLA processes (training can be provided).
- Ability to work under pressure and meet deadlines.
- A proactive, positive attitude aligned with Donalds customer‑first ethos.
Licence/Certification
- Driving Licence (preferred)
Salary: competitive dependent on experience
Working Pattern: Monday to Friday, 08:30 to 17:30
Benefits
- 25 days holiday, rising to 28 after three years’ service.
- Company discounts across all groups
- Training and development opportunities
- On site parking
Job Type: Full-time, Permanent
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Experience:
- Administration: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
