Job Summary
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, patient records, and administrative tasks. This role offers an excellent opportunity to work in a welcoming environment where organisational skills and excellent communication are highly valued. The position is paid and suitable for individuals with prior dental reception experience.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression
- Manage appointment scheduling efficiently, including booking, confirming, and rescheduling as necessary
- Maintain accurate patient records in compliance with data protection regulations
- Handle incoming calls, respond to enquiries, and direct calls appropriately
- Process payments accurately and efficiently
- Assist with administrative duties such as filing, correspondence, and updating patient information
- Ensure the reception area remains tidy, welcoming, and well-organised
- Support the dental team with various clerical tasks to ensure smooth daily operations
Skills
- Proven office or administrative experience, ideally within a healthcare setting
- Excellent organisational skills with the ability to multitask effectively
- Strong interpersonal and communication skills to interact professionally with patients and staff
- Proficiency in using office software such as Microsoft Office Suite or equivalent programmes
- Ability to remain calm under pressure and handle sensitive information discreetly
- Friendly demeanour with a customer-focused approach to patient care
This role offers an engaging environment where organisational abilities and excellent communication are essential. We welcome applications from motivated individuals eager to contribute positively to our dental team.
Pay: £23,500.00-£26,000.00 per year
Work Location: In person
