Overview
Join our dynamic healthcare team as a Full-Time Medical Receptionist, working as part of the team in our busy but friendly Medical Centres (located in Birkenhead & Wallasey) where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a seamless patient experience. Your positive attitude and attention to detail will help create a welcoming environment that supports efficient clinic workflows and outstanding patient care.
Duties
- Greet patients and visitors warmly, establishing a friendly and professional first impression
- Schedule, confirm, and reschedule patient appointments with precision and care
- Manage incoming calls, answer enquiries, and direct messages promptly to ensure smooth communication
- Process patient check-ins and check-outs accurately while updating electronic health records efficiently
- Handle administrative tasks such as filing, data entry, scanning of clinical letters
- Maintain confidentiality of patient information in compliance with privacy regulations
Qualifications
- High school or equivalent
- Prior office experience demonstrating strong organizational skills and professionalism
- Administrative experience in a healthcare setting is highly desirable
- Excellent communication skills with a friendly, energetic demeanor
- Proficiency in office software applications such as Microsoft Office or similar tools
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
- Strong interpersonal skills to interact confidently with patients, staff, and visitors
- A proactive attitude with a passion for providing exceptional customer service
Embark on a rewarding career where your enthusiasm makes a difference! We value dedicated professionals who thrive on helping others and creating positive experiences. Join us to be part of a supportive team committed to excellence in healthcare administration.
Pay: Up to £24,521.00 per year
Ability to commute/relocate:
- Wallasey, Merseyside: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Medical Receptionist: 1 year (required)
Language:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
