About us
We are Delta Security. We install, maintain and repair physical security such as gates, alarms, access control, shutters etc for a range of commercial organisations and residential providers. Geographically we cover Greater London.
There are never 2 days the same and the role will be enjoyed by an individual who likes to be challenged.
The hub:
Our offices are based in Hackney, east London (Zone 2). Working hours are Monday- Friday, 8am – 5pm.
The role:
This is a key role supporting the Installations Manager:
- Liaising with the Installations Manager to prepare responses to customer queries.
- Booking appointments
- Answering phones.
- Liasing with engineers to ensure jobs are promptly updated.
- Monitoring and following up jobs awaiting customer responses.
- Franking and taking post to Post office.
- Raising jobs when needed (cover)
- Updating customer job portals with progress
- Generally supporting the team as needed – coffee runs, errands etc.
You will need:
Excellent organisational skills.
Strong oral and written communications skills.
Willingness to be a team player, with the ability to work flexibly across different work areas.
Great problem-solving skills.
Be confident using Microsoft Office and IT in general.
Preferred experience, but not fundamental:
Customer services
Property/lettings
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
Application question(s):
- Are you within 1 hour travelling distance of E8 1AL on public transport?
Experience:
- office: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
