Medical Receptionist
Full-Time
Location: Victoria Practice, Leith, Edinburgh
Victoria Practice is a small, friendly GP surgery located in the heart of Leith. We pride ourselves on delivering excellent patient care in a welcoming environment.
We are looking for a hard-working, organised, and approachable individual to join our Medical Reception team on a full-time basis.
Hours:
- Monday to Friday, rotational shifts:
- 8:00 AM – 4:00 PM
- 10:00 AM – 6:00 PM
- One early shift per month: 7:30 AM – 3:30 PM (to support our extended hours clinic)
Salary: Dependent on experience
Key Responsibilities
- Answer telephone calls and manage patient appointment bookings
- Provide front desk reception cover, welcoming patients and visitors
- Handle patient inquiries both in person and over the phone
- Support clinicians and the wider practice team as required
- Maintain accurate and confidential patient records
- Assist with prescription requests and administrative tasks
- Process incoming and outgoing correspondence efficiently
- Manage patient registrations and deduction of patients.
What We’re Looking For
- Excellent communication and interpersonal skills
- Ability to work well under pressure and as part of a team
- Strong organisational skills and attention to detail
- Previous experience in a GP practice or healthcare setting is desirable but not essential. Full training will be provided.
Why Join Us?
- Friendly and supportive team environment
- Opportunity to develop skills in a healthcare setting
- Comprehensive training provided
- Convenient location in the heart of Leith
Job Types: Full-time, Permanent
Pay: From £13.11 per hour
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Sick pay
- Transport links
Ability to commute/relocate:
- Edinburgh EH6 5JA: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Medical Receptionist: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
