We are looking for an experienced, proactive and personable Bar Supervisor to join our friendly team. This is a casual hours role at the heart of our visitor services operation, managing the smooth delivery of bar operations at our events. If you enjoy working in a busy environment, take pride in exceptional organisation and communication, and want to help create memorable experiences for audiences at one of the country's most respected performance venues, we would love to hear from you.
Casual hours (including evening and weekends).
Typically, 5-to-6-hour shifts on concert & event days. The majority of our events take place Friday to Sunday; however, the occasional weekday is required.
Job Purpose:
Reporting to the Visitor Services Administrator of Saffron Hall, the Bar Supervisor is responsible on shift, for the organisation and delivery of the bar/catering services at Saffron Hall concerts & events. Principal
Accountabilities:
- Manage the Bar team throughout your shift.
- Trouble-shoot and smooth issues relating to the successful execution of the bar operation at concerts & events.
- Cashing up and money management.
- Maintain the areas in all aspects of hygiene and health and safety.
- Set up and pack down of the bar, hospitality, and reception areas.
- Ensure the bar is properly stocked according to anticipated business volumes and take regular stock takes.
- Maintain procedures to ensure all stock is effectively rotated in line with expiry dates, actively moving stock where needed.
- Assist the Visitor Services Administrator to rota staff.
- Promote excellent service and high level of customer care associated with Saffron Hall.
- Undertake all other duties and responsibilities commensurate with the role and level of this job as may be instructed by a manager.
Qualifications:
Essential
- Experience of working within a bar / hospitality environment.
- Excellent communication and customer service skills.
- Strong organisational skills. Enthusiastic attitude.
- Able to work evenings and weekends.
- Display a lead by example attitude.
- Self-motivated and a great team player with a can-do attitude.
- Desirable Food handling experience.
- Cash handling experience.
Skills:
Essential
- Experience managing a team in a bar service or hospitality environment.
- Ability to work independently and as part of a team following written and verbal instructions.
Experience:
Essential
- Demonstrable experience of working within a busy environment.
Desirable
- Experience of working within an arts setting and/or concert hall environment.
- Experience working in a role requiring volunteer interaction
Pay: £16.50 per hour
Ability to commute/relocate:
- Saffron Walden CB11 4UH: reliably commute or plan to relocate before starting work (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
