Part-Time Customer Service & Rental Assistant (Weekends)
Location: Manchester City Centre
We’re looking for a reliable and enthusiastic Part-Time Customer Service & Rental Assistant to join our busy car rental branch in Manchester City Centre. This role is primarily for weekend work, with the opportunity for additional weekday hours based on business needs and your availability.
Responsibilities
- Welcoming customers and providing excellent customer service.
- Completing the vehicle rental process, including checking UK driving licences, passports, right-to-rent documentation where required, and all other hire paperwork.
- Explaining rental agreements clearly and accurately.
- Offering customers optional protection packages and extras.
- Preparing vehicles to a high standard before each rental.
- Following company procedures to ensure all rentals are completed correctly and compliantly.
- Carrying out basic administrative tasks using a computer.
What We’re Looking For
- Excellent communication and customer service skills.
- Good spoken and written English.
- Confident using a computer for basic administrative tasks.
- A professional, friendly, and organised approach.
- Ability to follow processes and procedures accurately.
- Reliable, punctual, and able to work well as part of a team.
- Previous customer service or sales experience is an advantage but not essential, as full training will be provided.
What We Offer
- Weekend working with opportunities for additional hours.
- Full training and ongoing support.
- Friendly team environment.
- Opportunity to develop within a growing business.
If you enjoy working with people, have great attention to detail, and are looking for a role with opportunities to increase your hours, we’d love to hear from you.
Pay: From £12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
