Animal Carer – Kennels & Cattery

The Mayhew Animal Home -
North West London

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Job details

£25,463.02 a year
13 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Writing skills
Microsoft Office Suite
Cleaning
Animal welfare
Videography
NVQ
Communication skills
Working with pets
Time management

Full job description

JOB DESCRIPTION

Job title: Animal Carer – Kennels & Cattery

Accountable to: Head of Cattery & Head of Kennels

Department: Operations

Location: London

Context

Mayhew provides a range of animal welfare and veterinary services, in the UK and abroad. We offer expert
veterinary care, rescue and rehoming, programmes in the community and guidance and support to improve
the lives of dogs and cats in need.

We operate, in the main, from our historic building in north London but also have operations in Georgia and
Afghanistan. Our Animal Carers are an integral part of our work to ensure dogs and cats in need receive the
care, support and love they deserve.

Job purpose/summary

At Mayhew, dogs and cats in need come through the doors of our Home, a rescue and rehoming shelter in
North West London every day. We have up to 15 dogs and up to 80 cats in our care at any one time and
others through our Clinic who need care and support each day. We are very proud of the vital work we do to
make sure they have the care, support and love they deserve and our Animal Carers are at the heart of this.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the
lives of cats who rely on us. Our Animal Carers are an important part of our team, making sure each dog or cat
in our care has their specific needs met, including feeding, cleaning, exercise, training and grooming.

We operate 7-days a week. Our Animal Carers work either 8am-4pm or 9am-5pm, with occasional cover of
the evening shift (3pm-11pm) when our Evening Animal Carers are on holiday or during sickness absence.
Working on a 3-weekly rotation, the successful candidate will be working the following shift patterns so that
normal working days are as follows:

SHIFT A Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Week 1 9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm

Week 2 9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm

Week 3 9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm

Key relationships
• Kennels and Cattery staff and volunteers

Head of Kennels
Head of Cattery
Community Animal Support Manager
Volunteering and Foster Caring Manager
TheraPaws & Pet Refuge Manager

Head RVN and other Clinic staff and volunteers
Head of Operations

Main areas of responsibility
Care and support of dogs and cats in need
• Helping to meet the specific needs of dogs and cats in our care by helping with their feeding, cleaning,

exercise, training and grooming

Making sure the animal’s accommodation and all associated areas are clean and maintained
Helping other team members to carry out behaviour assessments for dogs and cats
Helping other team members with rehoming and fostering, including supporting interviews with potential

adopters and foster carers

Registering and administering new dogs and cats coming into our care
Helping to reunite stray dogs and cats with their owners when needed
Monitoring and record individual health, behavioural and enrichment care plans
Under the supervision of qualified clinical staff, assisting in the provision of treatment to dogs and cats
Taking photos and videos of dogs and cats for rehoming and fundraising

General
In addition to the specific duties and responsibilities outlined in this job description, all Mayhew employees
should be aware of their specific responsibilities towards the following:

Mayhew is committed to encouraging volunteering throughout the organisation and as such the post

holder will be expected to support and respect volunteers, and may be asked to work alongside or
supervise a volunteer as part of their role

Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good

standards of health and safety

Adhere to all Mayhew policies and procedures at all times
Actively promote and support the safeguarding of dogs and cats in need, observing and adhering to

values and policies on animal welfare

Uphold ethical and professional standards and not behave in a manner that is likely to bring the charity into

disrepute

Promote and sustain a responsible attitude towards equal opportunities and diversity
Demonstrate a commitment to ongoing registration requirements or any national professional or

occupational standards associated with the role

Demonstrate a commitment to ongoing learning and development and to participate in any training

relevant to the role

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing
requirements of the charity at any time after discussion with the post holder.

PERSON SPECIFICATION – Animal Carer – Kennels & Cattery
Criteria Essential Desirable

Knowledge, • Level 2 NVQ in Animal Care or equivalent
educational & GCSEs
professional • Knowledge of dog and cat behaviour
qualifications

Experience • Experience of handling and working or • Experience of working in an animal
volunteering with dogs and cats welfare organisation or shelter

environment

Experience of dealing with distressing

situations and/or distressed animals

Skills / • Able and willing to work co-operatively in a • Clean driving license
Abilities team

Able to work alone with minimal supervision
Good verbal and written communication skills
Good time management and ability to juggle

multiple tasks or priorities

Able to work well in a sometime pressured

and emotive environment

Polite, calm and caring manner
Flexibility to meet changing needs as they

arise

Basic skills in all MS Office packages

(especially Outlook, Word, Excel,
PowerPoint)

Willingness to learn

Where appropriate, reasonable adjustments to these criteria will be considered to accommodate
personal circumstances such as disabilities

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