Job Summary
We are seeking a professional and friendly Receptionist/front desk host to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a range of administrative tasks. This role requires a proactive individual with strong organisational skills and the ability to multitask effectively in a busy office environment.
Responsibilities
- Greet clients and visitors warmly, ensuring a positive first impression.
- Answer phone calls promptly and professionally, directing inquiries to the appropriate personnel.
- Manage incoming and outgoing correspondence, including emails and postal mail.
- Maintain an organised reception area, ensuring it is tidy and welcoming at all times.
- Perform data entry tasks accurately, updating client records and databases as needed.
- Assist with scheduling appointments and managing calendars for staff members.
- Support administrative functions such as filing, photocopying, and preparing documents.
Skills
- Previous office experience is preferred, with a strong background in administrative roles preferred.
- Proficient computer skills, including familiarity with Microsoft Office applications (Word, Excel, Outlook) and Google Workspace.
- Excellent phone etiquette with strong verbal communication skills.
- Strong organisational skills with the ability to prioritise tasks effectively in a fast-paced environment.
- Typing proficiency with attention to detail for data entry tasks.
- Previous clerical experience is advantageous, demonstrating an understanding of office procedures.
- A willingness to learn new software applications as needed. We look forward to welcoming a dedicated Receptionist who can contribute positively to our team and enhance our client experience through excellent service delivery.
Pay: Up to £13.00 per hour
Benefits:
Ability to commute/relocate:
- Guildford GU1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you confident using computers and booking systems?
Experience:
- Customer service: 2 years (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
