Grand Hotel Blackpool
Location: Blackpool, FY1 2JQ, United Kingdom
Address: North Promenade
INDEL
We have an exciting new vacancy for a Deputy General Manager to join our team at The Grand Blackpool Hotel. Located on Blackpool’s famous North Promenade, this central Blackpool hotel boasts 274 bedrooms and is just a short walk from Blackpool centre.
Benefits Include:
- An attractive salary.
- Career development opportunities throughout the UK.
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount on food and drink when staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure Clubs.
- Free meals on duty, where applicable.
- Employee referral scheme.
- Auto-enrolment pension scheme.
Key Responsibilities:
- Support the General Manager in the day-to-day management and operation of the hotel, ensuring all departments work effectively together.
- Provide leadership and support to the hotel team, helping to maintain consistently high standards of service and guest experience.
- Monitor and analyse key performance indicators (KPIs), identifying opportunities to improve operational performance and revenue.
- Support the General Manager with achieving commercial targets across rooms, food and beverage, events and other revenue streams.
- Assist with ensuring the hotel remains compliant with company policies, industry standards, health and safety requirements and relevant legislation.
- Help develop and implement initiatives to enhance the guest experience, improve operational efficiency and increase revenue.
- Take responsibility for the smooth running of the hotel in the General Manager's absence.
The Ideal Candidate Will Have:
- Previous experience in a senior hotel management position, ideally as a Deputy General Manager, General Manager or similar.
- Strong leadership and interpersonal skills, with the ability to motivate and support a large and diverse team.
- A strong understanding of hotel operations and commercial performance.
- Experience in event management and venue operations, with the ability to support successful weddings, events and corporate bookings.
- Excellent organisational and problem-solving skills, with the ability to manage competing priorities.
- A passion for delivering excellent customer service and ensuring every guest has a memorable stay.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Experience:
- Management: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
