Restaurant & Bar Supervisor
Pink Flamingo – Haywards Heath
This is a full-time salaried position offering £38,000–£40,000 per annum (depending on experience), based on an expected commitment of approximately 44 hours per week, including regular evenings and weekends in line with business requirements.
Reports to: Management
Help Build One of Sussex's Most Exciting Independent Hospitality Venues
Pink Flamingo isn't just another restaurant.
We're an ambitious, independently owned Mediterranean seafood restaurant and premium cocktail bar in the heart of Haywards Heath, built around exceptional hospitality, outstanding food and memorable guest experiences.
We're looking for an experienced Restaurant & Bar Supervisor who wants more than simply clocking in for a shift.
We're looking for someone who wants to take ownership, lead from the front, inspire a team and become a key part of the next stage of our journey.
This is a genuine opportunity to work alongside the management team, influence the way we operate and help build one of Sussex's leading independent hospitality venues.
About You
You'll already have experience working in a fast-paced, high-quality hospitality environment and be confident leading a busy service.
You'll naturally take responsibility, remain calm under pressure and enjoy solving problems before they become problems.
You'll understand that great hospitality is about creating experiences, not simply serving food and drinks.
Essential Experience
- Minimum 5 years' experience in a busy restaurant, cocktail bar or premium hospitality venue.
- Excellent knowledge of wines, spirits, beers and classic cocktails.
- Strong front of house leadership experience.
- Confident opening and closing venues independently.
- Experience leading teams and motivating colleagues.
- Exceptional customer service skills.
- Excellent organisational skills.
- Comfortable dealing with complaints professionally.
- Ability to remain calm under pressure.
- A genuine passion for hospitality.
Your Responsibilities
- Lead front of house service.
- Run the bar.
- Supervise and support the team.
- Deliver exceptional customer experiences.
- Maintain cleanliness and presentation.
- Ensure licensing and compliance standards are maintained.
- Handle customer issues professionally.
- Work closely with Management to improve systems and standards.
- Support staff development and training.
- Help create a positive culture where everyone enjoys coming to work.
Working Pattern
- Approximately 44 hours per week
- Tuesday–Sunday (Closed Mondays)
- Weekend availability is essential
- Typical shifts between 11:00am and Midnight, with later finishes on Fridays and Saturdays when required
- Rolling rota with approximately one weekend in four off, subject to business requirements
What We're Looking For
- Leads by example.
- Takes ownership.
- Has pride in their work.
- Supports their team.
- Wants to build something special.
- Treats the business with the same care as if it were their own.
What We Offer
- Competitive hourly rate (£16 per hour DOE).
- Stable full-time hours.
- Opportunity to influence a growing independent business.
- Supportive management team.
- Long-term progression opportunities.
- The chance to help shape the future of an ambitious hospitality venue.
Trial Shift Required
Successful shortlisted candidates will be invited to complete a paid trial shift before any offer of employment is made.
Apply Now
If you're an experienced hospitality professional looking for your next challenge, we'd love to hear from you.
Please send your CV together with a short introduction telling us why you'd be a great fit for Pink Flamingo.
Pay: £36,000.00-£40,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
