Role Purpose
To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media
Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
Applicants for this post must have a strong commitment to equality and social justice.
What We Offer
Salary: £26,403 per annum based on a 37-hour week. This will increase to £28,404 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent
Pension: 8% pension supplement payable (subject to 2% employee contribution)
Holidays: 37 days per annum (including Bank Holidays and fixed days).
CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: [email protected] and quote reference number 2026-ADV2.
We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.