About the role
We are a well-established shopfitting business based in Swadlincote, delivering high-quality commercial interior projects across the UK. As we continue to grow, we are looking for a proactive and organised Operations Support Coordinator to join our team and play a key role in keeping our projects running smoothly from start to finish.
This is an office-based role working at the heart of our operations, supporting project managers and site teams by coordinating subcontractors and external contractors, managing documentation, and providing excellent customer-facing communication.
Key responsibilities
- Coordinating and scheduling subcontractors and external contractors across live projects, ensuring timely attendance and delivery
- Acting as a first point of contact for clients, suppliers, and site teams — handling queries promptly and professionally
- Maintaining accurate records, project files, and operational documentation using internal systems
- Supporting the wider operations team with administrative tasks, purchase orders, and logistics coordination
- Monitoring project progress and flagging any programme issues to the relevant project manager
- Assisting with the onboarding and compliance documentation for new contractors and suppliers
What we’re looking for
- Strong IT skills — confident with Microsoft Office (Word, Excel, Outlook) and able to pick up bespoke software quickly
- Excellent communication and customer service skills — professional, clear, and responsive at all times
- Highly organised with the ability to manage multiple tasks and priorities in a fast-paced environment
- Experience working with subcontractors or external contractors, ideally in a construction, shopfitting, or facilities management environment
- A proactive, can-do attitude with a keen eye for detail and the ability to work well as part of a small team
What we offer
- £25,000 – £35,000 per annum, dependent on experience
- Monday to Friday, 08:00 – 17:00
- 21 days annual leave plus bank holidays
- Office-based role in Swadlincote, Derbyshire
Pay: £25,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
