Twickenham
Full Time
Posted 25/06/2026
About this role
Service Co-Ordinator
Location: Twickenham
Salary : Basic £29,000 plus commission (OTE £31,000)
Hours of Work: Monday to Friday, 8:00am – 6:00pm. Saturday rota participation required.
The Service Coordinator supports the efficient day-to-day operation of the workshop by assisting the Senior Service Co-Ordinator with job allocation, parts control, workshop administration, customer communication, and vehicle health check follow-up. The role is responsible for ensuring technicians have the correct parts, tyres, oils, and consumables available when required, maintaining accurate stock control processes, and supporting workshop productivity and customer satisfaction.
Skills & Experience Required
Essential
Previous experience within an automotive dealership, workshop, parts department, or customer service environment.
Good organisational and administration skills.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Basic IT literacy and willingness to learn dealership management systems.
Customer-focused attitude.
Desirable
Experience within a service department, parts department, or workshop environment.
Knowledge of automotive parts, tyres, and workshop consumables.
Experience of Vehicle Health Checks (VHCs).
Understanding of workshop operations and technician workflows.
Experience of stock control processes.
Personal Attributes
Reliable and dependable.
Positive and enthusiastic attitude.
Strong attention to detail.
Team player with a willingness to learn.
Proactive and organised.
Customer-focused and commercially aware.
Ability to prioritise tasks and work under pressure.
Benefits
30 days holidays (i.e. 22 days including 8 days bank holidays)
Eyecare Vouchers
Private Health Plan (Simply Health)
Cycle to work scheme
Loyalty & Long Service Awards
Car Leasing Scheme
Workplace Pension Scheme
Discounts on car purchases / repairs / parts
Ongoing training, both in-house and with the manufacture
