Vincents is a successful family-owned business. Established in 1966 and now employing over 50 people across our four branches covering Cornwall, Devon and Somerset. We are the market leaders in agricultural, construction and groundcare products, holding the market leading Kubota franchise along with many other brands including Merlo, Kverneland, Nugent, AS Motor, Baroness, Trimax and TP Chippers.
Job Purpose:
We are currently looking for an enthusiastic and driven Parts Manager to join our team at our Holsworthy branch. As a key member of the team, you will be responsible for managing inventory as well as actively promoting and selling a wide range of Agricultural, Construction, Groundcare & Trailer spares to our customers, face to face, by telephone and by email, whilst also supplying technicians in our workshop with their required parts in a timely manner.
Main Duties & Responsibilities:
As Parts Manager, your main duties and responsibilities will be:
- Monitoring inventory levels
- Ordering parts in advance
- Dealing with incoming telephone enquiries to the branch
- Serving all customers in the shop
- Picking and packing stock and dealing with receipts of items for customers and for stock
- Advising customers when their stock has been received and is ready for collection
- Providing parts assistance to the service department
- Maintaining displays in the shop in a clean, orderly and organised manner
- Manage the parts process from ordering, booking in, storing correctly through to sales and invoicing
- Being a key holder
Plus, any other duties as requested by the General Manager
Secondary Responsibilities
These responsibilities are essential in a small business where all members of the team are required to work flexibly and help in all and any area during busy periods
- Keep confidential and company business or statistics.
- To provide high levels of customer service
- To represent Vincent Tractors & Plant and promote its brand throughout all activities.
- Ability to work hours as required by the business.
The above is not an exhaustive list and other duties and responsibilities may be included in the role as the business develops over time.
Person Specification:
Relevant Experience
Essential
- Experience within the parts sector
Desirable
- Experience within the land based parts sector
Education/ Training
Essential
- Four GSCE or equivalent, Maths and English, grade 5 or above
Desirable
- Foundation Degree, HND or Degree
Qualities, knowledge & skills
Essential
- High level of customer service
- People-oriented
- Knowledge and ability of parts pricing procedures
- Organisation skills
- Initiative
- Problem solving
- Analytical skills
- Delegation
- Detail-oriented
- Organisation
- Knowledge around new models, and inventory reports
- Ability to use computers and computer capabilities for inventory, record keeping, parts information etc
Desirable
- Experience in our industry sector
Additional Factors
- Willing to work additional hours as required.
- A current driver’s licence
Are you looking to enhance your abilities within a supportive and highly successful family-owned business? Then look no further! Vincents can offer you:
- Full time position: 8.00am- 5.00pm. Monday - Friday
- Saturday: 8.00am to 12.00pm on a rota basis
- Competitive pay depending on experience plus overtime pay over 39hrs.
- 24 days Holiday allowance PLUS Bank Holidays
- Staff discount
- Contributory pension scheme
- Group life cover
- Eye care support
- Childcare vouchers
- Heath & Wellbeing Support
To apply, please submit your CV and a cover letter. Within your cover letter, please explain how you meet the criteria for the role or call 01726 860332 for further information.
- ***Strictly No Agencies***
Job Types: Full-time, Permanent
Pay: £30,000.00-£37,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
Ability to commute/relocate:
- Holsworthy EX22 6ES: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have your own reliable mode of transport?
Experience:
- Parts Management: 3 years (required)
Licence/Certification:
- Drivers Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
