We are seeking an experienced and dedicated individual to join NCCC as a Team Leader for our registered children's home. The Team Leader at Next Chapter Children’s Care (NCCC) is a senior role, providing leadership, supervision, support and guidance to a team of residential support workers within a registered children's home. The Team Leader will assist the Registered Manager in the daily operations of the home as well as play a key role in deputise for the manager in their absence, ensuring that children receive high-quality care in a safe, nurturing, and therapeutic environment.
The role includes mentoring residential support workers, overseeing compliance with regulations, and directly supporting the well-being and development of children in care. This position offers an exciting opportunity to make a positive impact on the lives of vulnerable children and to help shape the culture and practices of our residential care environment.
Key Responsibilities:
- Leadership and Supervision:
- Provide leadership and direction to a team of residential support workers, including mentoring, coaching, and supervising staff members to ensure the delivery of high-quality care and support.
- Support the Registered Manager in the day-to-day management of the children's home, including overseeing staffing levels, scheduling, and delegation of duties.
- Deputise for the manger in their absence.
- Ensure the home operates within the allocated budget.
- Regulatory Compliance:
- Ensure compliance with all relevant legislation, children’s homes regulations, and quality care standards governing children's residential care homes.
- Maintain accurate and up-to-date records, policies, and procedures in accordance with regulatory requirements.
- Direct Care and Support:
- Work directly with children in the home, providing compassionate care, guidance, and support to meet their individual needs and promote their well-being.
- Act as a positive role model for children and staff, demonstrating empathy, professionalism, and integrity in all interactions.
- Individualised Care Planning:
- Collaborate with the Registered Manager, social workers, and other professionals to develop, implement and review individual care plans for each child, ensuring that their unique needs and preferences are addressed.
- Monitor the progress and development of children in the home, advocating for their rights and interests and adjusting care plans as necessary.
- Behaviour Management and Conflict Resolution:
- Utilise effective behaviour management techniques and de-escalation strategies to address challenging behaviours and promote positive interactions among children and staff.
- Respond promptly and appropriately to conflicts or crises, ensuring the safety and well-being of all individuals involved.
- Training and Development:
- Facilitate training sessions and provide ongoing support and guidance to residential support workers, helping to build their skills, knowledge, and confidence in working with children.
- Stay informed about best practices, relevant legislation, and emerging trends in residential childcare, and share this knowledge with staff to enhance the quality of care provided.
- Risk Management and Safeguarding:
- Conduct comprehensive risk assessments and develop strategies to mitigate risks and ensure the safety and security of children within the home.
- Implement robust safeguarding policies and procedures to prevent and respond to incidents of abuse, neglect, or harm.
- Ensure that all staff members are trained in safeguarding protocols and know how to recognise and report any safeguarding concerns.
- Documentation and Reporting:
- Maintain accurate and up-to-date records of all activities, incidents, and interventions involving children and staff, ensuring compliance with regulatory requirements and organisational policies.
- Prepare written reports and documentation as required, including assessments, progress notes, and incident reports.
Qualifications:
· Level 3 In residential childcare or equivalent is essential, Level 5 in Leadership and management desirable. Must be willing to work towards Level 5.
- Level 2 qualification in English language or equivalent. Must have excellent written and verbal skills.
- Previous experience working with children in a residential, educational, or community-based setting, with demonstrated leadership abilities.
- Strong interpersonal skills and the ability to build positive relationships with children, colleagues, and external stakeholders.
- Knowledge of relevant legislation, regulations, and best practices in residential childcare.
- Empathy, patience, and a genuine commitment to supporting the well-being and development of children.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays, to meet the needs of the children and the home.
- Willingness to undergo background checks, including criminal record checks and child protection checks.
Working Conditions:
- This position may involve working in a dynamic and fast-paced environment, with varying levels of activity and noise.
- The role may require physical tasks such as lifting, bending, and assisting children with mobility or personal care needs.
- Evening, weekend, and holiday availability may be necessary to ensure continuity of care and support for children.
Job Type: Full-time
Pay: From £39,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Health & wellbeing programme
Work Location: In person
