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Job Title: Migration Specialist (Contract)
City: Telford
State/Province: Shropshire
Posting Start Date: 6/15/26
About Servaada, a Wipro company:
Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
Job Description:Role Purpose:
To support data migrations from 3rd party systems into the ALPHA system in a timely and controlled manner. To provide subject matter expertise in the source and target data structures and support the data migration team. To conduct IT Study, data discovery, assess source quality and identify strategies for dealing with deficiencies. To gain assurance of the integrity and protection of the data throughout the migration. To contribute to the identification and analysis of underlying data problems that causes issues in production.
͏Your Responsibilities:
Conduct & Fair Customer Outcome responsibilities - Putting customer’s interests at the heart of how we conduct business. Demonstrated through your individual behaviours with a clear focus on treating our customers fairly and delivering the right outcomes at all stages throughout the product lifecycle.
͏Key Responsibilities:
Role Accountabilities:
Provide guidance to the other workstream migration specialists to deliver data migration services across multiple source system to ALPHA migrations, ensuring consistent approach across streams, compliance with ITGCs, and appropriate use of migration methodologies Design and implement appropriate migration controls to provide assurance on the integrity of the data migration and ALPHA data.
Provide consultancy and technical expertise to Support the Migration team in working within clients data migration methodology.
Act as the conduit between the IT Migration department and the business working with development, Products & Calcs, testing and other collaborators
Transpose all input requirements and into Migration requirements in a timely fashion.
Work with personnel in the source organisation to build understanding of the source data and the structure within which it is held. This will involve facilitating workshops and meetings.
Maintain an up-to-date understanding of the ALPHA data schema and update the ALPHA Data Dictionary as directed.
Assist the migration team with the mapping of the source data to the ALPHA migration staging tables and resolve issues identified in a timely manner to ensure that there are no delays in the migration process.
Support the data migration team in resolving mapping and migration issues and identify and alert the Migration Manager to new risks and issues.
Assess the output of functional, calcs and data testing to ensure that the migration is accurate and meets go live criteria.
Assist in the design and implementation of appropriate migration controls to provide assurance on the integrity of the data migration and ALPHA data.
Identify opportunities for improvements to the data migration methodology
Develop personal subject matter expertise in connection with each source system and share this knowledge with colleagues whom it could benefit
Ensure that this knowledge is captured in a structured way, for example within a repository of data mapping documents to encourage reuse for the sake of efficiency and consistency
Accountabilities:
Risk Accountabilities:
Contribute to the Risk & Control Self-Assessment (RCSA) for their consultative role in line with RCSA guidelines.
To actively review, understand and articulate risk exposure within IT escalating concerns appropriately to the Migration & Specialist Projects Manager.
Change/Project Management Accountabilities:
Contribute to and deliver data migrations to Servaada's client
Ensure all business needs are addresses and transposed into the migration deliverable
Deliver proposed additional data assurance processes which would bring benefit
Responsible for the consistent delivery of service and projects in order to safeguard delivery now and in the future
To proactively identify areas/processes for change to continuously improve the Migration process, customer outcomes and our organisation
S͏kills:
Essential:
Excellent interpersonal, communication, and organisational skills
Excellent stakeholder management, with the ability to upward manage communications and status
Excellent task/delivery management with strong attention to detail
Ability to manage multiple priorities in parallel, ensuring prioritisation on the most important/urgent topics
Proactive, tenacious, pragmatic problem solver
Self-starter; ability to drive his/her own function day-to-day
Able to communicate effectively at all levels within the organisation, with developers at a technical level and with the business in plain English
Ability to make effective decisions and give direction under pressure
Works co-operatively with people from other departments and builds value from relationships
Proactively removes blockages to collaboration
Gives accountability to Managers to form relationships and solve issues
Shares best practice with other teams
Breaks down barriers between teams
Clear strength in working with data at the detailed level
Desirable:
Good presentation and facilitation skills
Tactful influencer and negotiator
Conflict resolution
Ability to work with diverse teams of professionals across organisations to plan for mutual success and to adapt plans as more information is discovered
͏Knowledge:
Extensive knowledge and understanding of Life and Pensions industry and asscoiated products, legislation/regulations
Understanding of data analysis and migration techniques and concepts
In-depth knowledge of ALPHA data structures and processes
Awareness of the core components of the ALPHA system
Keeping up to date with latest industry legislation/regulations
Evidence of continuing professional development within professional field
Experience of working in a regulated environment
Good knowledge of project management processes
Extensive knowledge and experience of use of ETL concepts
Knowledge of key factors influencing our business and the IT industry.
Knowledge of migration cutover activities
Experience:
Extensive hands-on experience of data analysis & migration techniques (ETL) and concepts.
Experience in analysis, design, builds or manipulation of ALPHA data through approved tools and methodologies.
Data mapping experience and experience of data/data structures within multiple L&P systems
Experience of strategies for handling imperfect data
Experienced in working within a risk control framework and contributing to successful risk outcomes
Experience in continuous improvement in delivered implementations
Proven experience of developing strategies for handling imperfect data
Experience of working in a regulated environment
IT Experience within Life and Pensions industry with the ALPHA system
Experience of Waterfall and Agile development methodoligies
Experienced in solution estimating.
Experience working with third parties
Experience in continuous improvement in delivered implementations
Experience of working to tight deadlines in demanding situtations.
Hands on experience of implementing IT solutions, partulary for a system cutover or migration.
Experience of working in a regulated environment
Previous experience as a Migration Specialist
Good exposure to It project management processes
Proven experience of migrating data
A hands-on pragmatic approach to problem solving combined with good theoretical and practical experience of techniques and approaches
Application of Individual Conduct Rules:
Standard of conduct is reasonable under all circumstances relating to:
Must act with integrity
Must act with due skill, care and diligence
Must be open and cooperative with the FCA and other regulators
Must pay due regard to the interests of customers and treat them fairly
Must observe proper standards of market conduct
Equal Opportunities:
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
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