Elior – A Workplace That Works for You
Are you passionate about technology, solving problems and delivering a great customer experience?
We're looking for an HR Systems Administrator to join our People Services team and become a key support for our Dayforce HR system. This is a fantastic opportunity for someone who enjoys helping others, has a keen eye for detail, and wants to play an important role in ensuring our HR technology runs smoothly across the business.
As the first point of contact for Dayforce queries, you'll work closely with colleagues across HR, Payroll, IT and Operations, providing expert support, maintaining system accuracy and helping to continuously improve the user experience. If you thrive in a fast-paced environment and enjoy combining customer service with system administration, we'd love to hear from you.
Please note: Although this is a hybrid role, regular office attendance is required. Therefore, we are only able to consider candidates who are within a reasonable commuting distance of our Macclesfield office.
What you'll be doing...
- Acting as the first point of contact for Dayforce queries from employees, managers and HR colleagues.
- Investigating and resolving a wide range of system issues, including access, self-service, scheduling, timesheets and absence management.
- Supporting and guiding users on how to get the best from the Dayforce system.
- Maintaining and updating system configuration, organisational structures and employee records.
- Performing routine system checks to ensure data integrity and compliance.
- Supporting testing of system updates, enhancements and new functionality.
- Creating and maintaining user guides and support documentation.
- Identifying opportunities to improve processes, data quality and the overall user experience.
- Working collaboratively with HR, Payroll, IT and third-party providers to resolve complex issues and support ongoing HRIS projects.
Working Pattern: Monday to Friday | 8am - 4:30pm | Hybrid working
Job ID: 7305
What can you bring?
- Experience supporting HR, payroll or workforce management systems.
- Excellent customer service skills with the ability to explain technical information in a simple, user-friendly way.
- Strong troubleshooting and problem-solving abilities.
- Excellent organisational skills with the ability to manage multiple priorities.
- A proactive mindset with a passion for continuous improvement.
- High levels of accuracy and attention to detail.
- Confidence building relationships with stakeholders at all levels.
It would be great if you also have:
- Experience administering Dayforce or another HR/HCM system.
- Knowledge of workforce management, scheduling and timesheet processes.
- Experience maintaining HR system configuration and master data.
- An understanding of HR processes and the employee lifecycle.
If you're looking for an opportunity where you can make a real impact by supporting colleagues, improving systems and helping drive operational excellence, we'd love to hear from you.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
- Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind – 31 days of holiday, and after two years, even more with 33 days.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Wellbeing first – mental health support and wellbeing perks.
- Financial security – pension schemes and life assurance.
- Exclusive discounts – save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
