Administrator/Hire & Sales Controller
Job Summary
As an Administrator/Hire & Sales Controller for Altrad Generation, you will be responsible for carrying out administrative tasks to ensure a smooth and effective running of the branch. As part of your role, you’ll be responding to all customer enquiries; face to face, by phone and via email, promptly and professionally.
To process the hire and/or sales transactions in a manner that meets the requirement of the customer and of the branch.
Responsibilities and Duties
To acquire thorough working knowledge of all Company products that are available for hire and sale. You’ll be expected to keep your working knowledge up to date, particularly when new products arrive.
To complete the processing of paperwork at the correct time, to enable the Branch’s month end procedure to be undertaken without any problems.
Operate all communications equipment speedily and effectively and that all relevant manual or online documentation required is accurately raised at the correct time.
To prompt current and potential customers to use the full range of company products and services.
Complete hire contracts, delivery/ collection notes.
All current and potential customers are actively prompted to use the full range of products and services.
Assist with the trade counter as and when required.
To support our senior administrator with filing and general administration duties.
Have a due regard to Health & Safety and maintain responsibility around your working environment, other employees, customers and members of the public.
Carry out specific projects ad hoc from time to time.
Person Specification
- Previous customer experience
- Confident telephone skills
- Proficient in Microsoft Software i.e. Excel, Outlook
- Excellent verbal and written skills
- Must have a minimum of 1 year's relevant administrative experience, gained in the construction industry, or similar, or a customer service environment
- Process driven
- Ability to work in a complex and fast-paced environment
- Team player
- Hands on approach
- Work on own initiative
Reporting to
The Branch Manager
This job description depicts the main purpose and elements for the job. However, these responsibilities may be subject to change and other duties may be required from time to time.
Pay: From £25,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
