Debt Adviser Vacancies
£24,500 Per Annum Pay Award Pending (Incremental pay rises on successful completion of probation and ongoing development in the role)
Permanent
37 hours per week – Monday to Friday
Based at our Beeston Office
Do you have experience in customer service or a call centre and are ready for a new opportunity? Are you seeking a fresh challenge and the chance to take the next step in your career? Do you want to make a real difference in people’s lives?
Citizens Advice Nottinghamshire Central & South are looking for debt advisers to join us on a new project working with clients providing them with advice over the telephone. You will be working with a tight knit team to provide help and a way forward to those most in need. We will provide full training.
If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills-
An ability to demonstrate a high level of commitment to training and good understanding/experience of the processes in dealing with advice giving
The ability to prioritise tasks and work to deadlines using own initiative
The ability to communicate effectively, both orally and in writing with a range of people and organisations
The ability to work effectively and collaboratively as part of a team and work without close supervision
Ability and willingness to follow agreed procedures
Ability to work in a sensitive, enabling and non-judgemental way with people from a wide range of backgrounds
Ability to maintain confidentiality and appropriate professional boundaries
To read the full person specification and information on how to apply please see the job pack below.
Closing date: Friday 11th September 2026
To view the job pack and information on how to apply please visit our website: https://ca-centralnotts.org.uk/join-the-team/
Registered Charity No. 1077828
Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system and does not. Please note that we do not apply for work permits or working visas.
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