Contract: Permanent
Hours: Full time, 37.5 hours per week
Contractual base: Wolverhampton
Operational requirement: This is a roaming role – a mix of working from home and office time
Closing date: Sunday 19 July 2026
The numbers matter. The customer impact matters even more.
Behind every rent and service charge is a customer depending on us to get things right.
We're looking for a Rent & Service Charge Analyst to help ensure our customer charges are accurate, transparent and compliant. This is a role where your attention to detail, analytical thinking and financial expertise will directly influence the experience our customers receive.
You'll be at the centre of some of our most important charging activities, turning complex data into meaningful insights, supporting colleagues across the business and helping us continuously improve how we manage customer charges.
If you're someone who enjoys solving problems, working with data and making a tangible difference, we'd love to hear from you.
What you'll be doing
Working as part of our Finance team, you'll play a key role in delivering the processes that underpin rent and service charges across Bromford Flagship LiveWest.
You'll:
- Support the production and maintenance of accurate rent and service charge data.
- Help deliver annual rent reviews, service charge estimates and reconciliations.
- Analyse complex financial and operational data to identify trends, risks and opportunities.
- Provide expert support and guidance to colleagues on customer charge queries.
- Maintain high-quality financial, property and customer charge records across our systems.
- Support reporting requirements, audits and regulatory returns.
- Build strong working relationships across the organisation to ensure customer charge information is understood and applied consistently.
- Identify opportunities to improve processes, efficiency and service delivery.
What we're looking for
We're looking for somebody who is naturally curious, highly organised and comfortable working with detailed information.
You'll bring:
- Experience in a finance, accountancy or analytical role.
- Experience of working with rent, service charges or customer charges.
- Strong analytical and problem-solving skills.
- Advanced Excel skills and confidence working with large datasets.
- Excellent attention to detail and a commitment to accuracy.
- Strong communication skills, with the ability to explain technical information clearly to different audiences.
- A collaborative approach and a desire to support colleagues across the business.
For more detail on the role, including full responsibilities and requirements, please review the attached job description.
What's in it for you?
This is a fantastic opportunity to develop your career within a supportive and evolving Finance team, gaining exposure to a wide range of customer charging activities while helping us deliver fair and transparent services to our customers.
You'll join a team that values expertise, continuous improvement and collaboration, where your contribution will genuinely make a difference.
Apply now
If you're passionate about data, enjoy finding solutions and want to play a key role in delivering an excellent service for our customers, we'd love to hear from you.
Closing date is Sunday 19 July with interviews being held at our Wolverhampton office.
