Job Summary
We are seeking a highly organised and detail-focused Sales Administrator to join our team. The successful candidate will be responsible for managing customer orders, handling enquiries, and supporting smooth communication between customers and internal departments.
This is an office-based role, Monday to Friday, 37 hours.
Due to the rural location, you must drive and have your own reliable transport.
Job Description
- Processing customer orders received via website, email, and telephone
- Handling customer queries and providing prompt, professional responses by phone and email
- Preparing and sending order confirmations and quotations to customers
- Liaising with the Accounts team and Production department to ensure orders are processed efficiently
- Maintaining accurate records and ensuring all customer information and order details
- Providing excellent customer service and supporting the wider team with administrative tasks
- Proactively contacting existing and prospective customers from company databases to generate sales opportunities and maintain customer relationships
- Following up quotations, previous enquiries, and lapsed customers to identify new business opportunities
Person Specification
Required
- Excellent attention to detail with the ability to spot and resolve errors
- Good telephone manner with a confident and professional approach
- Strong communication skills, both written and verbal
- Ability to manage multiple tasks and prioritise workload effectively
- Organised, reliable, and able to work as part of a team
- Comfortable making outbound sales calls and engaging with customers in a professional manner
- Confident in identifying sales opportunities and building rapport with customers
- Self-motivated with a positive and proactive approach to achieving sales targets
Desirable
- Previous experience in a sales, customer service environment would be advantageous
- Experience with Microsoft Dynamics Business Central
This role would suit someone who enjoys working with customers, has strong administrative skills, and takes pride in delivering accurate and efficient service.
If you are ready to contribute your skills to our team as a Sales Administrator, we encourage you to apply today!
Pay: £25,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
