Gemini Accident Repair Group are offering an exciting and unique opportunity for an Apprentice Vehicle Damage Assessor to join their highly successful and growing organisation. They will learn skills to appraise and compile estimates in order to repair accident-damaged vehicles correctly. As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What You’ll Do At Work
Gemini Accident Repair Group are offering an exciting and unique opportunity for apprenticeship candidates to start their career within their highly successful and growing organisation, as a Vehicle Damage Assessor Apprentice.
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment.
A Vehicle Damage Assessor will construct a comprehensive repair pack to ensure damaged vehicles are repaired in a safe and structural manner.
To achieve this, a range of:
- MET (mechanical, electrical & trim)
- Panel
- Paint
- Administrative process
- Customer service skills will form the basis of the required breadth of knowledge
The person will be required to engage with a range of customers by many methods, including direct face-to-face, email, telephone and by structured “platforms” communication.
The skills to be developed prepare the plan for the various workshop technicians to undertake all repair processes to reinstate the vehicle to pre-accident condition. The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or Training Organisation
Nottingham College
Your Training Course
Customer Service Practitioner Level 2
Your Training Plan
- Over 30 months, you will gain a nationally recognised Level 2 Customer Service Practitioner qualification and become a Vehicle Damage Assessor
- A dedicated pathway containing specialist training will run alongside the standard to ensure you gain full knowledge of your specialist area at the appropriate level
- As a Vehicle Damage Assessor, you will have direct contact with customers, initially booking them in for work on their vehicles and then informing them of any additional repairs required
- Automotive Customer Service Practitioner with a VDA pathway - Level 2 Standard
- VDA pathway to IMI recognised Level 3 Vehicle Damage assessor accreditation
You will need GCSEs (or equivalents) at grades 9-3/A*-D, including:
- English Language and Maths; one of English Language or Maths must be grade 9-3/A*-D
- Functional Skills Level 1 can be used as equivalent to GCSE grade 3/D and Functional Skills Level 2 can be used as equivalent to GCSE grade 4/C or above
- Apprentices without Level 1 English and Maths will need to achieve this level before taking the end-point assessment
- Regular review and welfare visits from appointed assessors who will observe all evidence opportunities that occur naturally in the workplace
Requirements
Essential Qualifications
- GCSE or equivalent English (Grade A* - D / 9 to 3) essential
- GCSE or equivalent Maths (Grade A* - D / 9 to 3) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Administrative skills
- Team working
Other Requirements
Candidate must be able to travel to the workplace according to working hours.
After This Apprenticeship
- Upon successful completion of the apprenticeship, the role holder can progress to full-time employment with the company.
Pay and Benefits
Hours are 8am – 5pm Monday – Friday, 30-minute lunch break.
- Competitive salary.
- 30 days holiday including public holidays, plus additional days with service.
- Pension contributions.
- Recommend a friend technician bonus incentive.
- Long service awards.
- Colleague recognition scheme.
- Health cash plan: claim back medical costs.
- Rewards platform: high street discounts.
- Cycle to work scheme.
Please note: If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
Education:
- GCSE or equivalent (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
