The Casual Support Worker at O’Hanlon House plays a vital role in creating a welcoming, safe and supportive environment for our residents. You will help residents develop independence, provide high-quality care, and maintain a secure, clean environment. Working flexibly on a zero-hours basis, you will be part of a dedicated and compassionate team, support client participation, manage risks, and contribute to a positive, inclusive community. This is a rewarding opportunity to make a real difference in people’s lives!
Main Purpose Of Job:
This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.
Main Areas Of Responsibility:
Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
To be a supportive and effective part of the team working as part of a rota including nights and weekends.
Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
Maintain a safe, clean and welcoming environment.
To support and encourage clients to care for themselves and develop independent living skills.
To assess and manage risk for individuals and in the service, making use of emergency services as required.
Report any safeguarding concerns without delay in line with the charity’s policies and procedures.
Comply with the charity’s health and safety standards.
Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
Actively ensure security of the building through regular checks and monitoring of CCTV system.
To carry out designated cleaning and laundry duties (and any other housekeeping tasks).
To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
Ensure that IT systems are updated as required and concise record keeping is completed promptly.
Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
To participate in the induction of and support new team members.
To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position.
To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our clients and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Pay: £14.06 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Application question(s):
- Would you require sponsorship for this role?
- Please share why you are interested in this role.
- Please share any experience you have in relation to the job description in no more than 500 words.
Work authorisation:
- United Kingdom (required)
Work Location: In person
