We are delighted to offer an exciting opportunity for 2 Administration Assistants to join our dedicated Business Services team, supporting the Passenger Transport Team.
1 x Full time Permanent
1 x Full time Temporary
This is a varied and rewarding role where you will play an important part in ensuring the smooth and efficient delivery of passenger transport services.
WHAT IS INVOLVED?
As an Administration Assistant, you will provide a high-quality administrative service across a range of passenger transport activities.
Your duties will include:
- Raising and processing invoices and payments.
- Administering concessionary travel applications.
- Handling live bookings across multiple patient transport lines.
- Supporting the Contracts Team with the administration, procurement and monitoring of transport arrangements for school travel and social care.
- Providing general administrative support across the team.
- Taking on a variety of other administrative duties as required.
No two days are likely to be the same, so this is an ideal opportunity for someone who enjoys a busy, varied working environment.
We encourage you to contact Natalie Ellison |
[email protected] to arrange an informal discussion about the role.
WHAT WILL I NEED?
We are looking for an enthusiastic and reliable team player who takes pride in delivering excellent customer service.
You will need to:
- Hold an NVQ Level 2 in Business Administration (or equivalent), or be currently working towards the qualification and within 6 months of completing it.
- Have excellent communication and interpersonal skills.
- Be well-organised, flexible and able to manage changing priorities.
- Work calmly and effectively under pressure and meet tight deadlines.
- Have a high level of accuracy and attention to detail.
- Have good IT skills and confidence using computer systems.
- Be able to work independently, using your own initiative.
- Enjoy working as part of a supportive and dedicated team.
Please refer to the attached Person Specification for the full essential and desirable criteria for the role.
INTERVIEWS
Interviews will be held 23rd/24th September 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
HOW TO APPLY?
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email
[email protected]
All correspondence relating to your application will be sent from
[email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.
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