Change Engagement Lead Lead engagement and communications across Change Delivery
This is a key role within Change Delivery, responsible for leading and continually enhancing engagement across the function. As Change Engagement Lead, you will ensure colleagues have clear, consistent and meaningful insight into priorities, plans and outcomes, helping to create alignment, strengthen collaboration and improve colleague experience. Working closely with senior leaders, Delivery Squads and Internal Communications, you will play a critical role in ensuring engagement activity supports the successful delivery of the Society's change agenda.
About the role
As our Change Engagement Lead, you will own the Change Delivery engagement service, leading the planning, delivery and continuous improvement of engagement activity across the function.
Develop and lead the Change Delivery engagement approach, ensuring communication, engagement plans and events provide clear, consistent and timely information aligned to delivery priorities.
Lead the design and delivery of high-quality engagement activity, including town halls, leadership forums, briefings and functional updates, ensuring leaders are equipped to communicate confidently and consistently.
Provide insight, challenge and continuous improvement of engagement outcomes, strengthening collaboration, transparency and colleague experience across Delivery Squads and enabling teams.
About you
You will be an experienced engagement and communications professional with a strong understanding of change delivery environments and the ability to translate complex information into clear, credible and compelling narratives.
Significant experience leading engagement and communications activity within complex change, transformation or delivery organisations, with responsibility for planning, execution and outcomes.
Proven ability to translate complex plans, priorities and delivery outcomes into clear and engaging communications for a range of audiences, including senior leaders and leadership teams.
Strong stakeholder management, facilitation and influencing skills, with the ability to drive alignment, improve collaboration and enhance engagement across a large and diverse function.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
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Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
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Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
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Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
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Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
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My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply?
If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information?
If you have any questions about this role, please contact [email protected]
