Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
Conduct regular patrols of guest floors, public areas, back‑of‑house spaces, and perimeter zones
Respond promptly and professionally to incidents, emergencies, and guest concerns
Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
Support the management of lost property, incident reporting, and daily security logs
Assist with VIP arrivals, high‑profile events, and crowd management when required
Enforce hotel policies while delivering exceptional guest service
Liaise with external emergency services when necessary
About You:
We’re looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
You will ideally have:
