This is a casual role and hours will be offered on an ad-hoc basis, during weekday evenings and some weekends.
Job Purpose
Here at Vita Multi Academy Trust as part of our commitment to the local community we make a number of our facilities (including our football pitch, sports hall, dance studio, tennis courts, cooking rooms and music rooms) to local groups and members of the public outside of school hours. We are looking to build a small bank of casual staff to assist the users of the Trust facilities to gain full benefit and enjoyment from their visit, providing an excellent standard of customer service and ensuring participants’ safety is maintained.
Hours will be offered in advance by a line manager to work around the Estates Rota and could be at either Perins School or Sun Hill Junior School.
Key Responsibilities
- Facilitate the safe running of the site, providing access to buildings and upholding security.
- Setup and take down equipment as required to facilitate community focused bookings.
- Act as a first aider and fire warden if required to those within the MAT facilities.
- Undertake tasks as directed by the Estates Team to maintain the facilities.
- Assist with facility booking and Estates queries during opening hours offering excellent customer service.
- Observe and follow the Normal Operating Procedures as laid out by the MAT ensuring regulations are followed.
- Check buildings at the end of each shift to ensure they are clear and then lock up.
- Provide first aid and record incidents for central reporting.
- Respond to alarms and incidents as they arise, following set procedures to resolve or escalate through to completion.
- Maintain cleanliness in customer facing areas throughout the shift, working to assist the cleaning team where required.
- Move sporting equipment where required to facilitate bookings in both internal and external facilities.
- Meeting objectives set by the estates team manager.
Person Specification
Applicants should possess the following:
- Customer Service experience
- Excellent communication skills
- Ability to learn new systems quickly
- Confident to work on own initiative
- Ability to prioritise and manage tasks to meet deadlines
- Able to work effectively as part of a team
- Working knowledge of Health and Safety – particularly with young people
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Types: Part-time, Zero hours contract
Pay: £14.45 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
