Administrator
Celestial Windows & Conservatories Ltd
Riverside Park Industrial Estate, Middlesbrough
Position: Administrator
Location: Riverside Park Industrial Estate, Middlesbrough
Contract: Permanent, Full-Time (subject to probation period)
Hours: Monday-Friday, 8:30am-4:00pm (35 hours per week)
Salary: Dependant on experience
About Us
Celestial Windows & Conservatories Ltd is a well-established home improvement company dedicated to providing outstanding products and customer service. We are looking for an organised, proactive and customer-focused Administrator to join our friendly team and support the day-to-day running of our busy office.
Key Responsibilities
- Creating and updating customer contracts and works orders within our CRM system.
- General office administration, answering customer communications, filing and data entry.
- Acting as the first point of contact for telephone and web enquiries.
- Contacting customers to arrange appointments and provide updates on the progress of their works.
- Managing and responding to the sales email inbox.
- Coordinating staff diaries and schedules.
- Providing administrative support across the business as required.
Essential Requirements
- Previous experience in an administrative role.
- Strong IT and computer skills.
- Competency in Microsoft Office applications, particularly Word and Excel.
- A professional and confident telephone manner with the ability to communicate effectively with customers and colleagues.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple tasks and prioritise workload effectively.
Desirable Skills
- Experience using CRM systems.
- Basic bookkeeping experience.
- Customer service experience in a fast-paced office environment.
What We Offer
At Celestial Windows & Conservatories, we believe in recognising and rewarding the hard work of our team. Benefits include:
- A relaxed, friendly and supportive working environment.
- Opportunities for growth and development for the right candidate.
- Complimentary breakfasts, dinners and staff food events throughout the year.
- Regular staff appreciation treats and recognition.
- 28 days holiday including bank holidays.
- Free on site parking
If you are a motivated and organised individual looking to join a friendly and growing business, we'd love to hear from you.
Pay: £23,132.00-£25,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Experience:
- Administrative: 1 year (required)
Work Location: In person
