As a Retail Manager, you will step out from behind the desk and onto the shop floor to act as a visionary leader for your store. You will take full operational and commercial ownership of your assigned department, driving high standards, supporting team performance, and ensuring a seamless, high-energy environment for customers every single day.
Reporting directly to the Store Manager, your main objective is to deliver outstanding operational performance, maintain excellent product availability and visual standards, and coach your team to deliver exceptional customer service.
What you'll be doing day-to-day:
- Lead and Develop People: Inspire, coach, and support the ongoing development of department supervisors, sales assistants, and team members.
- Maintain High Visual Standards: Lead sales floor setup and visual merchandising, ensuring products are showcased to drive customer engagement.
- Drive Commercial Performance: Take ownership of department sales targets, inventory control, waste management, and labour allocation to maximize profitability.
- Ensure Operational Compliance: Maintain top-tier safety standards, store policies, and regulatory compliance across all assigned areas.
- Elevate Customer Experience: Build a welcoming store atmosphere by encouraging your team to proactively engage with customers and resolve inquiries efficiently.
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What do we need from you?
- Experience of managing a team in a fast paced environment
- You will need to be a great communicator who can share knowledge, experience and best practices
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
- You must be adaptable to change, whilst being able to challenge effectively
- As a Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
