Job Description
Job Purpose
This role encompasses working any 5 of 7 days in a week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.
Key Responsibilities
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Ensuring the customer experience is maintained to the highest standard at all times.
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Assisting with any kitchen, front of house and back of house cleaning duties.
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To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
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Assisting with clearing tables and maintaining a clean working environment.
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To ensure all labels and prices are correct.
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Maintain awareness of promotions, pricing and product information.
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To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
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Follow food safety, allergen and hygiene procedures at all times.
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Work collaboratively with colleagues to meet service targets and maintain smooth operations.
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To attend all training and development course as requested.
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To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.
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To carry out any other reasonable duties as required by management.
Skills & Experience Required
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Positive can-do attitude
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Strong communication skills
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Good organisational skills
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Ability to work under pressure to meet business needs
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Reliable and able to work well within a team
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Self-motivated and proactive
