Regional Membership Executive
Hybrid, London - City
Full time, Permanent
Salary: £32,000 - £37,000
Your role
As the Regional Membership Executive at the CII, you will assist the regional membership team in driving volunteer support, membership growth, and stakeholder engagement across the UK, Channel Islands, and the Isle of Man. You will play a crucial role in expanding the CII’s reach, enhancing member satisfaction, and fostering a strong sense of community among professionals in the insurance and financial planning sectors.
You will manage annual regional membership plans and assist national projects like the ‘Realigning the Partnership’ initiative. Your responsibilities include developing and distributing key volunteer communications, managing volunteer surveys and reports, and supporting risk and legal solutions for the regional membership team. Additionally, you will mentor the Regional Membership Administrator and assist in organising key engagement events for local institute volunteers.
This home-based role requires occasional travel to the CII’s head office in London and across the UK for larger local institute events.
You
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You possess excellent communication and people skills, capable of building and maintaining professional relationships.
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You demonstrate keen attention to detail and the ability to juggle multiple priorities under pressure.
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You are a volunteer champion with a solid background in managing volunteers and stakeholder relationships, as well as experience in event coordination.
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You are proficient with Microsoft Office, CRM systems, and digital event platforms.
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You bring relevant experience from the financial services industry or a similar role, ideally within a membership body.
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You are a self-starter, motivated and able to work autonomously, using your initiative to achieve positive member outcomes.
Interview process:
We understand that taking time to prepare for and to attend interviews is a big commitment and want the process to be as transparent as possible.
You can expect the following process from us:
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A short, introductory phone call from our Talent Acquisition team.
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A formal 1st Stage Teams interview with the representatives of Regional Membership Team.
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A formal 2nd Stage (Teams/In-person TBC) interview with leadership representatives of the Regional Membership Team.
Application deadline:
We will review applications on a rolling basis, and the position will close once we have secured a shortlist.
Next steps:
If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.
If you have any queries or you would like to see the full JD, please get in touch on [email protected].
We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.
Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.
If you are interested in working with us in the future, please contact [email protected]. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.
Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.
The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintains public trust in the insurance, financial planning, and mortgage advice professions.
Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.
Chartered Insurance Institute
3rd Floor, 20 Fenchurch Street
London, EC3M 3BY
