We have an exciting opportunity that has just come up in our brand new Alcester office in Warwickshire for an experienced Event Account Director. You will be working with a number of key clients, in particular supporting on the strategic direction of their events. You must have previous event agency experience and be comfortable discussing event content and strategy at a senior level. ** Please note you must have extensive event management experience to be considered for this role. Please refer to the requirements below**
Key Responsibilities
· Project Management – full responsibility for managing the delivery of a portfolio of client projects across multiple account teams including large scale and high budget. Taking on or overseeing others in briefing internal departments, supplier liaison, content development, technical, logistics and delegate management. Attending all events run out of the account team.
· Content Development – lead and drive creative content in conjunction with the Client Services Director across all media, including digital, film, graphics and other communication materials.
· Financial Management – oversee financial management of all projects with account team, being responsible for job profitability and maximising margin in line with agreed margin targets. Understanding and managing specific client contract obligations. Ensuring all jobs are cash flow positive and tracking average day rate to ensure jobs are costed accurately and company targets on average day rates are met.
· Process and Quality Control – be a beacon of best practice and ensure the account team delivers projects in line with ISO 9001 standards. Offering solutions and suggestions for process improvement and efficiencies. Maintaining high quality of execution in everything the account team produces to ensure client satisfaction exceeds targets as set by business.
· Resource Management – ensuring effective allocation of resources within the team so that clients are best serviced
· Client Management – overseeing the production process, attending client meetings as necessary, communicating at levels up to and including Board level. Creating touch-points with more senior contacts, understanding client strategy to enable higher level conversations and communicating to the Client Services Director any client opportunities.
· New Business – working with the Client Services Director to identify new business opportunities. Attend new business meetings and networking events. Working with the Commercial Director to allocate resource and leading account team in delivering of pitch. Ensuring pitch meets with the client’s requirements and strategy and is in line with our brand proposition.
· Business Development – responsible for putting together client business development plans together and growing the client accounts.
· Health & Safety – to oversee and be responsible for adequate H&S cover with all paperwork being completed on time and in line with current legislation.
· CRM – responsible for keeping CRM up to date with client contacts, updating notes etc.
· Line Management – line Management of Senior Account Managers/Project Managers and their respective teams. Strong leadership and performance management ensuring account teams perform at a high level. Supporting and enabling staff to develop through training and regular communication including probationary meetings, appraisals and other performance related meetings.
· Company Culture – demonstrate the Top Banana values and live and breathe the brand behaviours. Encouraging others to get involved and feel part of the team to help maintain and uphold the Top Banana culture. Take an active part in team meetings and activities. Having a voice and sharing ideas.
Skills:
· Outstanding interpersonal skills – excellent presenter and confident at communicating at a senior level (Exec/board) including facilitation
· Experienced networker and relationship builder
· Organisational skills and attention to detail
· Good stress management
· Autonomous – taking ownership and responsibility
· Strategic thinker – ability to rise above, read the market and anticipate change
· Leadership – leads by example, establishes trust and respect. Ability to performance manage teams
· Influencer and ability to manage change through teams
· Financial acumen: reporting and forecasting
· Resource allocation and planning
· Goal setting
· Flexible – ability to adapt in the moment and responsive to change
· Creative and dynamic – think outside the box, challenge the norm
· Ability to work in a team
· Ability to see projects through
· Computer literate
Requirements:
· At least 6-7 years comprehensive event production agency experience
· Large budget event experience - including international preferable
· Line management experience essential
· Experience of content development and how to bring alive messaging in a conference environment
· Experience of working with internal communications teams essential
· Experience of video production essential
· Must have a full driving licence and car
Benefits:
- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Application question(s):
- Do you have a full driving licence and own a car?
- How many years event management experience do you have?
Work Location: In person
