Please use the link below to apply directly to our careers page:
https://jobs.dayforcehcm.com/en-GB/sdg/CANDIDATEPORTAL2/jobs/91
At Sanderson Design Group, we are always looking for talented, ambitious and motivated people to join our team.
We are seeking a Prime Account & Digital Customer Service Advisor to provide comprehensive support to prime account customers and sales managers, manage administrative tasks associated with Tradehub and EDI orders, and handle all UK customer service correspondence via the Ignite platform.
This role also encompasses Order & Customer Management: ensuring timely order processing, maintaining accurate system information, and building robust relationships with our customers. Assist with after-sales service, including fault resolution and claims management. Engage with potential and existing customers to thoroughly understand their needs. Gain and utilise an in-depth knowledge of our products and ranges to suggest add-ons or alternatives, enhancing the customer's purchase experience and preventing potential loss of sales. This will be achieved by delivering a world-class, customer-centric journey, meticulously designing and executing each step of the customer journey to meet individual needs and exceed expectations, fostering a seamless and memorable experience that cultivates loyalty and positions us as the first choice for our customers.
About Us:
Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion.
Please use the link below to apply directly to our careers page:
https://jobs.dayforcehcm.com/en-GB/sdg/CANDIDATEPORTAL2/jobs/91
Application question(s):
- Will you now or in the future require sponsorship for employment visa status?
- Are you comfortable commuting to this job's location?
- Are you happy to work on site 5 days a week?
- Please tell us your salary expectations
Work authorisation:
- United Kingdom (required)
Work Location: In person
