JOB ADVERT
Job title: Social Care Coordinator
Job reference number: 101252
Interview date: TBC
Closing date: 30th June 2026
We have an incredible new opportunity for a Social Care Coordinator to join Landau. This role offers more than a wage – it’s about the deep reward of guiding young people who’ve faced challenging starts in life toward brighter futures. As the Social Care Coordinator, you will oversee the day-to-day operations of Landau’s social care day services, ensuring that individuals receive high-quality care and support in line with their needs and goals. The coordinator will lead a team of Tutors and support staff, organise activities, manage care plans, and ensure compliance with regulations, while promoting independence, inclusion, and wellbeing for service users.
At Landau, we’re passionate about changing lives and creating futures. As a leading supported employment and training charity, we’re changing over 800 lives each year across the West Midlands, including Telford and Wrekin, by providing pathways to employment, access to education, and support for personal growth and independence. Joining our team means joining a community that values making a real difference—empowering individuals to overcome challenges and realise their potential. We are a diverse, forward-thinking organisation, dedicated to delivering high-quality, sustainable services that truly change lives and open doors to new beginnings
We are committed to supporting our workforce as much as our mission. At Landau, you’ll receive the Real Living Wage, access to a private healthcare scheme, roadside assistance, and support through our Disability Confident Employer status. We’re proud to be a Gold Award holder for our support of veterans, creating an inclusive environment where all backgrounds and abilities are valued. If you’re driven to be part of a diverse, forward-thinking organisation that’s dedicated to delivering high-quality, sustainable services that truly change lives, we’d love to have you join us.
If this sounds like the perfect opportunity for you, please apply with your CV. If you are shortlisted, we will send you an application form to complete
Key responsibilities include:
· Coordinate and manage the day-to-day activities of the social adult day care program
· Plan and programme in the timetable for the academic year
· Oversee intake and assessment of new participants, developing individualised care or service plans
· Supervise and support program staff and volunteers
· Monitor participant progress and well-being, addressing concerns in collaboration with caregivers and medical professionals
· Be the first point of contact for parents and or carers to ensure they get relevant correspondence
· Maintain accurate records, including attendance, incident reports, Risk Assessments, care plans, and progress notes
· Monitor the quality and timely completion of learners PCP reviews
· Assist in program evaluation and quality improvement efforts
· Participate in the consistent learning walks at least once per term for every Tutor
· Ensure staff complete a thorough induction
· Promote the program within the community to increase awareness and enrolment
· Plan key events and plan in key dates across the year taking a lead on organisation of events
· To work as part of the wider Landau management team, providing reports and management information, filling in for other Coordinators where required
· To provide flexible support and cover where reasonably required, so that service standards are maintained at the highest level, and continuity of service is assured, developing solutions to obstacles, demonstrating a positive approach and team ethos
· To monitor and review the MIS system Arbour in the department, liaising with the QA team where needed for updates and reviews
· Regularly review staff CPD, Develop mechanisms for the identification, dissemination and sharing of good practice across the study programme delivery team
· Act as designated Safeguarding officer (DSO)
· Undertake any other duties as may be reasonably required in the position according to the needs of the business
SKILLS AND CORE COMPETENCIES
Technical competency (qualifications and training certificates/licenses)
- Health and Social care qualification at level 4 or above or equivalent (Essential)
- Train the trainer (Desirable)
- Designated Safeguarding Officer training (Desirable)
Experience
- Minimum 3 years’ experience of working in a similar role (Essential)
- Extensive experience of managing a team (essential)
- Experience of working with adults with learning difficulties (Essential)
- Excellent knowledge of CQC expectations (Desirable)
Skills and Attributes
- People-orientated
- An interest in energising and engaging people
- Non-judgemental and trustworthy
- Highly organised
- Emotional intelligence
- Conscientious and professional.
- Reliably deliver excellent results
- Commitment to learning
- Creative problem solving
- Can effectively manage time to meet deadlines while maintaining high standards
- Maintain effective and organised administration systems
Personal qualities, communicating and relating to others
- Ability to communicate at all levels
- Non-judgemental and trustworthy
- Persistence and perseverance
- Emotional intelligence
- Self-aware of personal strengths and weaknesses and actively invest in personal and professional development
Other
· To contribute to team and departmental meetings as required
· To promote the charity in a positive and professional manner
· To provide support to organisational staff and the Charity CEO as required
Hours: 36.5 hours per week
Salary: £30,900 - £36,050 per annum
This is a permanent position
Location: Stoke
We are committed to creating a fair and inclusive workplace. As part of our pledge with the Crisis Homelessness Alliance, we offer an automatic interview to applicants who meet the minimum criteria for this position and are currently experiencing or at risk of homelessness. If this applies to you, please let us know when you apply.
As a Disability Confident employer we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If this applies to you, please let us know when you apply.
As a member of the Armed Forces Covenant we recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our organisation and country. A guaranteed interview will therefore be offered to Veterans and their Spouses/Partners, serving Regular members of the Armed Forces approaching the end of their service and the Spouses/Partners of currently serving Regular members of the Armed Forces. This is conditional on the minimum criteria of the job being met and no longer than 5 years has lapsed since leaving the Armed Forces (subject to supporting information being provided on request). If this applies to you, please let us know when you apply.
Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.
If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.
It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.
Pay: £30,900.00-£36,050.00 per year
Benefits:
- Company pension
- Private medical insurance
- Referral programme
Work Location: In person
