Overview
WIILMA is a London-based micro-charity which exists to tackle loneliness & isolation and increase community cohesion through community education projects around world music, arts, history, heritage and culture. We also do advocacy in a number of different areas including for people with seen and unseen disability.
We are an all-volunteer organisation, and we get a lot of interest from people wanting to volunteer with us, therefore we need to add a Recruiting and Onboarding expert to our People & Culture team to handle the flow of inquiries and get people placed as quickly as possible. This is an unpaid, volunteer position.
In keeping with our organisational values, we're looking for someone who wants to create an excellent volunteer experience through each step of the recruitment and onboarding process. In return, we can offer you the opportunity to make a meaningful difference while driving this important function.
If you are a human resources professional who is obsessed with creating a positive volunteer experience and you're seeking an opportunity to increase your experience in a leadership role, we want to hear from you!
Location:
Fully remote anywhere in the UK, able to easily travel to/around London to attend in-person activities on behalf of WIILMA a plus
Lead Recruiter Responsibilities
The successful candidate will be asked to…
- Create and implement (with the help of your team) a full-cycle recruitment and onboarding process to ensure that potential volunteers are engaged quickly and suitable placements are found. This process will include:
--Working in partnership with volunteer program & project supervisors to develop engaging job descriptions which will appeal to a diverse pool of candidates
-- Ensuring the efficient processing and tracking of applications, and communicating with volunteers in a timely manner
-- Screening candidates for skills, experience, and background and refer to appropriate volunteer program & project supervisors when there’s a match for role specifications
-- Coordinating and providing expertise throughout the interview process, making sure to establish realistic expectations and communicate each step and status with all parties
-- Collaborating with volunteer program & project supervisors to ensure that new volunteers are onboarded with the information, support, and guidance they need to be successful
- Provide training, guidance, and support to program and project Leaders throughout the selection process with the goal of ensuring that every action demonstrates WIILMA’s organisational commitment to fairness, equity, and inclusion.
- Partner with volunteer program & project supervisors to ensure a pipeline of volunteer candidates for upcoming events, projects, and succession
- Manage the various recruitment platforms and methods used by WIILMA, as well as assess their effectiveness, and recommend changes as needed.
- Recruit and manage a team of volunteers to assist with this work.
Requirements:
- 2 or more years of professional full-cycle recruitment and onboarding experience, ideally in a small to medium-sized setting and/or a non-profit organization.
- Enthusiasm for communicating WIILMA’s vision and mission.
- Expertise in customer service and excellent candidate experience which includes outstanding communication skills (both written and oral) as well as a strong sense of timeliness and urgency when necessary.
- Able to work autonomously and with a diverse array of management styles, communication styles, and stakeholders. Expertise in building collaborative relationships with team leads across departments and seniority levels.
- Extensive knowledge and experience with UK employment law and best practices.
- Strong commitment to learning and implementing bias-free recruitment practices designed to ensure fair, accessible, and equitable treatment for candidates from marginalized communities.
- Knowledge of supervisory best practices and the ability to manage others in an environment of respect and transparency.
- Able to commit to the role for at least one year and dedicate between 3-7 hours per week to meet the needs of the organisation.
Desired skills:
- Understanding of the volunteer experience and the ability to recommend improvements to the recruitment and onboarding process.
- Capable of creating and utilising a simple applicant tracking system and transferring data into a more complex system when needed.
- Strategic thinking with a hands-on approach to implementing new processes.
- Strong empathy, with the ability to build a positive culture and nurture volunteer relationships.
- Willingness to learn – guidance and professional development will be provided.
Work Location: Remote
