Overview
We are looking for a friendly, enthusiastic individual to join our Front of House team and become an important part of our family-run restaurant.
Being family-run is at the heart of who we are. We pride ourselves on creating a welcoming, personal environment where our guests feel like part of the family. We are looking for someone who shares these values and takes pride in making every guest feel comfortable, valued and well looked after.
This is a hands-on role in a busy and lively restaurant, where no two shifts are the same. The role will include a mixture of daytime, evening and weekend shifts, so flexibility and availability to work evenings and weekends is essential. You will play an important part in creating memorable experiences, from warmly welcoming guests through to providing attentive service throughout their visit. In return, you'll become part of a supportive team where everyone works together and looks out for one another.
Duties
· Greet guests warmly on arrival and make them feel welcome from the moment they walk through the door
· Provide friendly, attentive and personal service throughout every guest's visit
· Manage reservations, seating arrangements and waitlists efficiently
· Take accurate food and drink orders and communicate them clearly to the kitchen and bar teams
· Work behind the bar, preparing and serving a range of alcoholic and non-alcoholic drinks
· Prepare and serve coffees, including espresso-based drinks such as cappuccinos, lattes and flat whites
· Maintain a clean, tidy and welcoming restaurant and bar area
· Process payments accurately using the POS system
Experience
· Previous hospitality or customer service experience is preferred but not essential
· A friendly, positive and approachable personality is more important than previous experience
· Strong communication skills and the confidence to interact with guests
· A genuine desire to provide excellent service and make people feel welcome
· Ability to remain calm, organised and attentive during busy services
· A willingness to learn and develop within the hospitality industry
· Flexibility to work evenings, weekends and holidays when required
· Food safety and POS experience is beneficial, but training will be provided
What we can offer you
We believe hospitality should be a two-way relationship. In return for your hard work, commitment and contribution to the team, we want to provide a workplace where you feel valued, supported and have the opportunity to develop.
· Tips – all tips are shared out between the team fortnightly.
· Holidays – 28 days of annual leave minimum. Business closed over Christmas/New Year period included in holiday allowance.
· A genuine family-run business – You’ll be part of a close-knit team where everyone plays an important role and your contribution is recognised.
· Pension scheme – enrolment in our workplace pension scheme.
· Training and development – We’ll help you build your skills and knowledge, whether you’re new to hospitality or looking to progress your career.
· Varied hospitality experience – You’ll have the opportunity to develop skills across food service, bar work, coffee preparation and customer service.
· Staff benefits and discounts – Enjoy benefits as part of the Knights Table team with discounts on food, drink and our campsite.
· Meals on shift – on your break enjoy free meals prepared by our kitchen team
· Flexible working – We’ll work with you wherever possible to accommodate your availability alongside the needs of the business.
· A voice in the business – As a family-run operation, we value ideas and feedback from our team and want everyone to feel that they can have an impact.
Why join us?
This is more than just a job in hospitality. As a family-run restaurant, we want our team to feel like part of the family. We look after each other, celebrate our successes together and take pride in creating a place where both our guests and our staff feel welcome.
If you're passionate about people, enjoy working as part of a close-knit team and want to be part of a restaurant where family values, great hospitality and looking after people are at the heart of everything we do, we'd love to hear from you.
Pay: From £13.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Application question(s):
- Have access to transport to and from work?
Work authorisation:
- United Kingdom (required)
Work Location: In person
