Full-Time | Serviced Apartments | Central London
We are a young, dynamic serviced apartment company looking for enthusiastic and reliable team members to support our expansion over the next 12 months.
This is an exciting opportunity for someone who enjoys working with people, travelling between central London locations, solving problems, and delivering excellent customer service. The role combines client-facing duties with office-based administrative work, including supporting our agency team with the creation and management of a large number of international property listings.
Key Responsibilities
Your duties will include:
- Meeting and greeting clients at our central London apartment locations
- Checking apartments before guest arrivals and after departures
- Acting as a professional and welcoming representative of the company
- Providing excellent customer service to clients from around the world
- Travelling efficiently between properties across central London
- Responding to emails and telephone calls while working remotely
- Managing your own schedule effectively and prioritising daily tasks
- Taking a customer-focused approach to problem-solving
- Supporting the agency team with office-based administrative tasks
- Creating, updating, and managing international property listings
- Maintaining IT records and internal systems clearly and accurately
- Presenting yourself and the company in a professional and polite manner at all times
About You
We are looking for someone who is:
- Friendly, confident, and professional
- Organised and able to manage their own time
- Detail-oriented with a hands-on approach
- Comfortable travelling around central London
- Able to work independently as well as part of a team
- A strong communicator by email, phone, and in person
- Positive, reliable, and customer-focused
- Confident using basic IT systems and online platforms
Working Hours
This is a full-time position.
Working hours are 10:30 to 18:30 (37.5 hours per week, £13.33 p/h)
Permanent days off: Saturday and Sunday.
Why Join Us?
You will be joining a growing serviced apartment company at an exciting stage of expansion. This role offers variety, responsibility, and the opportunity to develop within a fast-moving international property and hospitality environment.
Job Type: Full-time
Pay: £26,000.00 per year
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
