Job Title - Room Technician
Department – Maintenance
Contract Type – Permanent
Rate of Pay – £28,840 per annum plus excellent company benefits
Hours – 40 hours per week, over 5 days
Location – Newport, NP18 1HQ
ID – REQ6717
Overview
Join the 'Greatest Story in Hospitality' by becoming one of our Maintenance Hospitality Heroes at the Celtic Manor Resort.
As a Room Technician, you will play a vital role in maintaining the high standards our guests expect across our luxury resort. Supporting our bedrooms and facilities, you will carry out a wide range of maintenance tasks, repairs and preventative works to ensure our accommodation and guest areas remain safe, well-presented and fully operational.
This is an excellent opportunity for an experienced maintenance professional who enjoys variety in their day, takes pride in delivering high standards, and is committed to providing an exceptional environment for both guests and colleagues.
Our ideal hero will have
A relevant maintenance qualification, such as electrical, plumbing or a related discipline
At least three years' maintenance experience within a commercial, hospitality or similar environment
Experience using hand and power tools safely and effectively
Good communication skills and the confidence to interact professionally with guests and colleagues
Basic IT skills and experience completing maintenance records and reports
A proactive approach to problem solving and maintaining high standards
A full UK driving licence
The physical capability to undertake a hands-on role and respond to operational requirements across the resort
Implementing our 'Yes, We Can' philosophy, you will
Carry out maintenance and repair work across resort bedrooms and facilities
Diagnose and resolve faults relating to electrical systems, plumbing, heating, air conditioning and bedroom fixtures and fittings
Maintain room lock systems, safes, televisions and other guest-room equipment
Support the safe operation of resort systems including fire alarms, lifts and building management systems
Complete maintenance reports and accurate job records
Participate in equipment checks, audits and preventative maintenance programmes
Ensure all work is completed in line with health and safety requirements
Respond promptly to maintenance requests and help deliver an exceptional guest experience throughout the resort
Be recognised and rewarded
As one of our Hospitality Heroes, you will receive a host of company benefits including:
Access to career development training from day one
Discounts on food and beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
Grow with us
As a Celtic Collection employee, you will be able to say:
I am equipped, trained and supported to do the best job I can
I am proud to be part of The Celtic Collection and would recommend it to others
I work in an inclusive, friendly, positive and constructive environment
I am encouraged to learn, grow and develop and to try new things in my role
I am thanked and recognised for the work I do, and my views and ideas are valued
I am clear about our ambition, and I can contribute to it every day
Recruitment information
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
