About the Role
University of Staffordshire is committed to creating an inclusive, supportive community where every student can thrive. We're looking for someone to help deliver a positive residential experience for students living in our brand new, state-of-the-art Student Village.
In this varied role, you'll support students with day-to-day queries, help organise events and activities, assist with residence administration, respond to incidents and concerns, and contribute to maintaining a safe, welcoming and respectful living environment.
Please note that this post could include a range of shift times, particularly during key periods such as student arrivals, Welcome Week, major events and periods of increased student support. Working times will be arranged via a planned rota and may vary from week to week.
About You
We're looking for someone who:
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Enjoys working with people from diverse backgrounds.
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Has strong communication and customer service skills.
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Can provide supportive, practical guidance to students.
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Is organised, adaptable and able to work collaboratively.
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Is confident using digital systems and Microsoft Office.
Experience in student support, customer service, hospitality, residential settings or event delivery would be beneficial. We value transferable skills and encourage applications from candidates who may not meet every requirement.
Our Commitment to Inclusion
We welcome applications from all sections of the community and are committed to building a diverse workforce that reflects the students we serve. We particularly encourage applications from groups currently underrepresented within our workforce.
If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.
Please note that an Enhanced DBS check will be required for this role.
This role does not meet the criteria for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK without the need for sponsorship.
