Sales Support Executive
Location: Edenbridge
Salary: up to £30,000 per annum
If you enjoy being the calm, reliable point of contact for customers-and you like turning enquiries into confident next steps-this could be your role.
What you will be doing as a Sales Support Executive:
- Act as the customer's internal point of contact, making sure requirements are met and orders are handled efficiently
- Handle incoming orders-process them and acknowledge them promptly
- Support pricing by organising information through the estimating team
- Liaise with planning to align production and delivery dates
- Issue critical path dates and communicate any changes to customers clearly and quickly
- Manage new projects and repeat orders from start to finish, keeping progress on track
- Support External Sales and Account Managers with internal administration
- Work closely with the QA team to address customer issues and keep customers updated during investigations
- Issue stock and order reports to customers
What you will bring:
- A genuinely customer-focused approach, with confidence communicating with people at all levels
- Strong telephone manner and a professional, friendly presence
- Ability to juggle multiple tasks and prioritise your workload
- Comfort working to tight deadlines and making decisions when it's busy
- Self-motivation, positivity, and plenty of drive
- Flexibility to meet customer demands across the working day
- Confidence using Microsoft and MIS systems, with an eagerness to learn and improve
Additional information:
- Career growth opportunities in a fast-paced industry
