We are looking for part time and full time medical receptionist to join our team. The opening hours of the Practice are 08.30 - 18.30 and you will need to be available to cover core Practice hours. When applying please confirm:
- if you are applying for full time or part time working, and
The core opening hours of the Practice are 08.30 - 18.30 and it would be beneficial if the successful applicant had some flexibility for overtime (but not essential).
You will work across both of our two sites, located within the town of Attleborough. The key duties of the receptionist role include being the first point of contact for patients via our on-line service, on the telephone or in person and dealing with any requests made. The role also involves supporting the clinical staff providing admin duties as needed. This post provides a vital service for the patients registered with us; it is diverse, fast paced, interesting and you will be working with a great team of people.
Candidates would ideally have experience in dealing with the public, good communication skills and be able to work under pressure. Candidates will have good organisational skills and a high level of computer literacy. You will need to be able to work independently and have essential problem solving skills and a good eye for detail. Candidates need to be able to maintain strict confidentiality and to work in a busy environment.
Candidates should be aware that this is a patient facing role.
There is also flexibility to take on overtime to cover holiday absences.
Experience with NHS systems such as SystmOne and online booking arrangements is desirable, but not essential.
Job Type: Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
Application question(s):
- Do you have at least 2 years of working in a customer service environment ?
Education:
- GCSE or equivalent (required)
Experience:
- Receptionist: 2 years (required)
Work Location: In person
