Job Advert
THE PURPOSE OF THE ROLE
To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.
WHAT YOU WILL BE DOING
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To proof read highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.
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To offer professional guidance to Associate Expert Witnesses with regards to the their instructions and the legal process associated.
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To ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.
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To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
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To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
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To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Expert Witness.
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To provide support to Bush & Co Reports Team, as identified by Head of Business Operations.
There will be an expectation to travel into the Daventry office on occasion; frequency dependant on home location.
SKILLS AND EXPERIENCE REQUIRED
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Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injury sector.
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Or a background in healthcare. Preferably with some experience of care package provision and individuals with long term health needs.
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Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports
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Strong attention to detail and ability to focus.
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Ability to handle high volume of work and react to frequently changing time scales
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Ability to identify the medico-legal aspects of the claim-cycle.
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Ability to work alongside and with other departments to meet customer needs.
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IT skills – outlook, word, excel.
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Organisational skills.
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Leadership skills.
PERSONAL ATTRIBUTES
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Rigorous, evidence-based professional, keen attention to detail
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Hardworking
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Driven to deliver outstanding customer service
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Approachable, supportive & helpful
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Unified working across internal departments to deliver the service; Curious to find new ways to support stakeholders
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Passionate to keep our injured clients at the centre of everything we do
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Knowledgeable
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Confident communicator orally & in writing
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Integrity
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Resilient
