Position Overview:
D4Health is seeking a dedicated, proactive, and detail-oriented Occupational Health Administrator to support our growing nationwide client base. This is a varied and fast-paced role that will involve scheduling clinics, supporting clinician recruitment and on boarding, and ensuring the highest levels of customer service are delivered to our clients.
The successful candidate will play a key role in the smooth day-to-day operation of the business, acting as a central point of contact for clients, clinicians, and suppliers while ensuring that appointments, clinics, and reports are managed efficiently and within agreed service levels.
Key Responsibilities:
- Coordinate and schedule occupational health appointments and clinics nationwide.
- Liaise with clients, employees, clinicians, and suppliers to ensure smooth service delivery.
- Process occupational health reports and maintain accurate records and databases.
- Respond to telephone and email enquiries, providing excellent customer service.
- Support the recruitment, onboarding, and compliance checks of occupational health clinicians.
- Build and maintain positive relationships with clients, clinicians, and suppliers.
- Support new client onboarding and ensure information is accurately set up on company systems.
- Assist with general administration and contribute to continuous process improvements.
Qualifications/Requirements
- Minimum 3 years' experience in an administrative, coordination, or clinical environment is essential. .
- Previous experience in Occupational Health or knowldege of occupational health services and processes preferred.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong communication and customer service skills.
- Confident using Microsoft Office, including Outlook, Word, and Excel.
- Able to work independently and as part of a team in a fast-paced environment.
- High level of attention to detail and a proactive, problem-solving approach.
Why Join Us:
- Opportunity to work for a market leading company in the healthcare industry.
- Genuine opportunities for career progression at a company with a track record of internal development
- Competitive salary (Reviewed annually)
- Employee benefits package including Employee Assistance Programme and Employee Discount Scheme.
- Additional annual leave increasing in-line with years of service
- Collaborative and supportive work environment.
- Continuous learning and professional development opportunities.
To apply, please submit your cv and cover letter detailing your relevant experience and qualifications. We look forward to welcoming you to our team!
Job Type: Full-time
Pay: £25,233.46 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- Telford TF1 6QJ: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Administrative: 3 years (required)
Work Location: In person
