Job Overview
We are seeking a dedicated and professional Letting / Tenant Referencing Expert to join our property lettings team. This role involves assessing prospective tenants, managing referencing procedures, and ensuring a smooth and efficient tenant onboarding process. The ideal candidate will possess excellent organisational skills, strong communication abilities, and possess a very high standard with administrative tasks. This position offers an opportunity to work within a dynamic environment where attention to detail and customer service are paramount.
Duties
Carry out property inspections, arranging quotes and works with maintenance contractors.
Diary managment.
- Conduct thorough tenant referencing checks, including credit, employment, and previous landlord verifications
- Liaise with prospective tenants to gather necessary documentation and information
- Manage the application process from initial enquiry through to approval or rejection
- Maintain accurate records of all referencing activities and applicant details
- Communicate effectively with tenants, landlords, and external agencies to facilitate smooth operations
- Provide guidance on referencing requirements and assist applicants throughout the process
- Ensure compliance with relevant data protection regulations during all procedures
- Assist in administrative tasks related to letting processes as required
Skills
- Proven administrative experience with strong organisational capabilities
- Excellent communication skills, both written and verbal, in English; multilingual abilities are advantageous
- Ability to handle sensitive information discreetly and professionally
- Strong attention to detail and the ability to manage multiple applications efficiently
- Proficient in using office software and property management systems
- Customer-focused approach with the ability to build rapport with clients and colleagues alike
- Adaptability to a fast-paced environment with a proactive attitude towards problem-solving
This role is vital in ensuring the integrity of our letting process while providing exceptional service to prospective tenants. We welcome applications from candidates who are organised, communicative, and eager to contribute to our professional team.
Pay: £30,000.00-£33,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
